KEY ACCOUNTABILITIES:
· Identifies, analyses, and drives problems to resolution, handling small to intermediate issues simultaneously while effectively communicate and engage high level technical peers.
· Perform comprehensive evaluations of security systems/applications to determine effectiveness, strengths, weaknesses, opportunities and threats.
· Tests, adjusts, and installs equipment to meet provisioned request SLA’s
· Execute systems maintenance plans to proactively manage reliability and service expectations.
· Applies ITIL framework, close Problem records within defined timeline threshold to minimize impact on client / outage.
· Prepares and maintains technical documentation to assist with the on-going operational activities, maintenance, and development of secured security services.
· Executes troubleshooting methodology and root-cause analysis to resolve incidents and service requests.
· Act as a Tier II focal point to resolve all break/fix and service degradation issues.
· Provide timely and frequent technical updates to customers, delivery and capability management.
· Configures implements and regularly maintains security solutions.
· Evaluates, and recommends hardware, software, and telecommunications equipment that will enhance the performance of the security systems.
· Supports and understands current security service level agreements.
· Protecting information and information systems from unauthorized access, use, disclosure, disruption, modification, perusal, inspection, recording or destruction.
· Supports implementation/deployment for security product enhancements
· Responsible for auditing, and managing Operating System’s on all production systems
· Implement software installations and software upgrades, apply proactive maintenance, evaluate system performance, perform capacity management, take corrective actions based on incident reports and ensure system compliance
KEY ACCOUNTABLITIES:
Job Details
| Posted Date: |
2019-04-22 |
| Job Location: |
Abu Dhabi, United Arab Emirates |
| Job Role: |
Information Technology |
| Company Industry: |
Information Technology |
Preferred Candidate
| Career Level: |
Mid Career |
| Degree: |
Bachelor's degree |
from Jobs in UAE | Bayt.com http://bit.ly/2IN9Umx
