JOB PURPOSE
To manage the implementation of technology projects and changes, provide subject matter expertise of various complexity based on an in-depth understanding of the bank’s systems, processes and functional business requirements and help design and develop technical solutions while supporting business with the management and maintenance of business systems
ACCOUNTABILITIES
Project Management and Change Delivery Management: Manage and deliver technology projects and changes by engaging with various internal and external stakeholders and adopting the project management framework to ensure projects are completed within the defined timelines and budgets in compliance with ADCB standards. Manage the development, configuration, parameterisation, testing, deployment of technology changes and transition to production while extending support and guidance to business users for planning/conducting software acceptance testing. Develop and design technology solutions through business and application architecture principles and maintain efficient and agile technology for the business. Develop project approvals, RFPs, technical documents, procedures, transition documents and other project related documentation within scope of the subject matterof the project in line with the required standards. Coordinate with IT teams in planning and monitoring and adapt to changing business priorities to ensure technology changes are aligned with business requirements/priorities
System Management: Manage the support, maintenance and availability of a portfolio of banking applications along with managing key support processes like problem management and incident management. Manage a team of application support analysts responsible for supporting a wide range of banking applications to ensure availability of relevant application systems to support business and operation needs
Budget Management: Contribute to the preparation of the business area’s budget and manage and monitor the financial performance against the budget so that areas of unsatisfactory performance are identified, rectified promptly and potential performance improvement opportunities are capitalised upon. Manage planning and budgeting for technology projects and coordinate and contribute for preparation of business initiated technology projects, monitoring the financial performance against the budget for the bank and its subsidiaries. Identify opportunities for the appropriate and cost- effective investment of application solutions including sourcing, purchasing and development
People Management: Manage self and team in line with ADCB’s people management policies, procedures, processes and practices to ensure adherence and to maximise own and employee contribution to business performance. Manage the effective achievement of the team’s objectives through setting individual objectives, managing performance, developing the team and providing formal and informal feedback to maximise overall performance, engagement and motivation
Policies, Process, Systems and Procedures: Recommend and implement improvements to departmental policies, procedures and processes covering all areas of activity so that all relevant procedural requirements are fulfilled while ensuring that ADCB delivers best-in-class services, products and innovation
Continuous Improvement: Identify opportunities to contribute to organisational and departmental change initiatives, programmes and projects taking into account best practice and standards in the business environment. Maintain a current knowledge of emerging technology trends and techniques and proactively recommend innovative technology solutions to business for offering enhanced customer service/products
Customer Service: Demonstrate Our Promise and apply the ADCB Service Standards to deliver the bank’s required levels of service in all internal and external customer interactions
Job Details
| Posted Date: |
2018-11-13 |
| Job Location: |
Abu Dhabi, United Arab Emirates |
| Job Role: |
Information Technology |
| Company Industry: |
Other |
Preferred Candidate
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