The role holder is responsible for providing assistance in selling various personal banking products and ensuring optimal level of customer services through face-to-face sales.
Customer Acquisition
- Identify and understand the needs of the customer.
- Manages selling of various products in professional manner.
- Ensures accuracy of all bank forms and documents executed by the customer.
- Ensures optimal utilization of all sales tools and resources.
- Documents and maintains all records of sales activities and provide updates as per requirement.
- Ensures assigned customer acquisition targets and budgets are met.
- Manages various documents for all sales sources efficiently.
Customer Service
- Administers and ensures compliance to all sale objectives.
- Coordinates with customers to provide various products and facilities and provides information on all required supporting documentation.
- Ensures timely processing of all initiated customer transactions.
- Maintains knowledge on all competitorproducts and services and analyses all advantages and disadvantages for various products.
Internal Collaboration
- Adheres to service level targets and coordinates with other departments to meet client service expectations.
Self-Management Responsibilities
- Identifies the training and development requirements for self and agrees on them with the reporting manager to ensure that the required trainings are arranged and attended.
- Strives to achieve the highest levels of proficiency on all the competencies and skills required to perform the role.
Job Details
| Posted Date: | 2019-03-11 |
| Job Location: | Dubai, United Arab Emirates |
| Job Role: | Sales |
| Company Industry: | Banking |
Preferred Candidate
| Career Level: | Mid Career |
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