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Business Development Manager | Orient Insurance PJSC - Al Futtaim Group

We are currently looking to recruit Business Development Manager who will be responsible in exploring new business opportunities, developing the business portfolio and other related activities. Also, the position has the responsibility of generating and maintaining business consistent with efficiency and a high standard of customer service. 

  • Identifying sales leads / researching organizations and individuals to find new opportunities.
  • Contacting potential clients to establish rapport and arrange business meetings.
  • Promote the company products/services addressing or predicting client's objectives.
  • Prepare sales contract/documents ensuring adherance to company rules and guidelines.
  • Managing and retaining relationship with new and existing clients.
  • Managing records of sales, revenue, invoices and other important data.
  • Developing ways to improve customer experience by providing trustworthy feedback and after-sales support.

 

Job Details

Posted Date: 2021-06-30
Job Location: United Arab Emirates
Job Role: Sales
Company Industry: Accounting

Preferred Candidate

Career Level: Entry Level


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Toyota Mall Store Manager | Toyota | Dubai - Al Futtaim Group

Job Purpose:

  • To drive the interest and brand awareness of Toyota which in turn will increase sales and service possibilities for the brand through the Toyota mall store by coaching, guiding and providing feedback to a team of sales and service members 
  • Closing deals effectively second facing every customer to maximise the customer experience and the sale of finance and insurance product.

 

Key Responsibilities:

  • Ensure both customers and team members fully understand the operations of the in-store technology, customer journey and all documentation required throughout the process. The ability to perform and equip team members to perform all roles within the store. Manage complaints through effective communication and following the correct processes to alleviate escalation.
  • Schedule expenditure reviews with Branch Accounts Manager regarding Capex/Opex budgets. Initiate corrective actions to ensure utilization and spend amounts are in line with agreed business plans
  • Manage all facilities management, ensuring that the look and feel of the facilities, including the display of models in the showroom meet Toyota and Al Futtaim standards always. Adhere to the model strategy on a month to month basis in turn this will ensure we meet all standards laid out.
  • Maintain branch operations performance excellence by establishing, following and enforcing the Standard Operations Process. Compliance with legal regulations to protect Al Futtaim
  • Ensure mall monthly targets related to customer satisfaction index, sales and service are met. Achieve all finance targets including online finance and offers. 
  • Ensure all Mall KPI’s are met. Track and develop all KPI’s to ensure team have the ability and training required to achieve.
  • Mentor, Coach, Develop and Engage Team to consistently deliver expected business results, this will ensure our Engagement Scores are achieved and ensure repeat business.


Job Details

Posted Date: 2021-06-30
Job Location: Dubai, United Arab Emirates
Job Role: Management
Company Industry: Accounting

Preferred Candidate

Career Level: Management


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Drop Ship Specialist | ACE | Band D| Dubai,UAE - Al Futtaim Group

ROLE PURPOSE:

Solely responsible for supporting Category Teams & 100% focus on customers. The JH’s main responsibilities include maintaining positive vendor relations & securing the best Service Level Agreement for Drop Ship Vendors (DSV). Aware of product pricing, market trends, tracking purchase orders and managing inventory.

 

KEY ROLE SPECIFIC ACCOUNTABILITIES: 

Monitoring

  • Ensure that customer orders are received, processed and delivered to customers by vendors on time with the right product, service/installation
  • Ensure that product is available before customer makes a purchase online. 
  • Handle customer complaints in a smart manner to decrease detractors.
  • Understanding of the merchandising process, product lifecycle and being able to come up with relevant proposals and recommendations for action.

Vendor & PO Management

  • Coordinate with vendors/suppliers when orders are made in website and stores.
  • Ensure that vendors are following the contract agreement and penalize those that do not abide.
  • Instil regulations with vendors and suppliers.
  • PO, schedule & delivery confirmation, after sales coordination
  • Ensuring products are purchased at the right time and specification.
  • Following up on orders placed and working close with vendors & the logistics team to resolve shipping/delivery issues and assure the target stock levels are met.
  • Coordinating, monitoring and maintaining suitable inventory levels

Ad Hoc & Reporting

  • Proactively support commercial, e-commerce team, category development team, fulfilment and store team on their requirements
  • Prepare purchase orders and stocks status report
  • Establish good relationships with customers and vendors


Job Details

Posted Date: 2021-06-30
Job Location: Dubai, United Arab Emirates
Job Role: Sales
Company Industry: Accounting

Preferred Candidate

Career Level: Mid Career


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Registration Renewal Coordinator | Hertz | Dubai - Al Futtaim Group

Job Purpose: To ensure all concerns regarding registration renewals are addressed within the stipulated time thus improving the overall customer service and ensuring the business does not encounter any fines due to expired vehicles on road. 

 

Key Responsibilities:

 

Registration Renewal: 

  • Ensure all the vehicles on fleet (7000 + vehicles) have valid registration and business do not receive any fines due to expired vehicles on road.
  • Complete all registration renewal bookings calls and arrange replacement vehicles a day prior to the booking date to assure a confirmed schedule for the next day.
  • Handle all original registration cards except for AUH and will be responsible for releasing the cards to the business representatives when requested by the departments.
  • Coordinate with the VMD / Speed limiter vendors for renewal as well as replacement of devices.
  • Process the passing of new vehicles for new registration (SHJ), branding/ fitment mulkiya update.

 

Customer Service:

  • Ensure to call all the customers prior to the registration expiry and collect all the necessary information required to schedule the vehicle for passing and renewal.
  •  Follow up with customers for the complete documents required to renew the vehicle.
  • Sending the renewed registration copy to the customer.
  • Ensure the Customer requirements are met to avoid any escalations

 

Vehicle Inventory:

  • Responsible for all vehicles in the registration renewal branch.
  • Ensure vehicles are not idle in the branch and are utilised for generating maximum revenue for the business.

 

Driver Management:

  • Handle all the registration renewal drivers and ensure all transactions are done smoothly as per business requirement.
  • Manage the Driver daily log sheet and approve any Overtime.

 

System Admin:

  • Update all system transactions and exchanges.
  • Prepare and circulate reports to give a clear and concise update on the registration renewal of vehicles. Maintains reports for additional fitments, passing done and other necessary reports required for the smooth function of the task as per the business requirement.
  • Verifies any discrepancies in the invoices from the vendors on the passing at Al Wasel and Tasjeel.
  • Petty cash – Maintain and manage all vehicle passing done at Al Mutakemela as done via cash.


Job Details

Posted Date: 2021-06-30
Job Location: United Arab Emirates
Job Role: Sales
Company Industry: Accounting

Preferred Candidate

Career Level: Entry Level


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Cloud Fabric Manager | Digital Enterprise IT | Dubai - Al Futtaim Group

About the Role

Accountable for the End-to-End lifecycle of the AFG Digital Fabric comprising of its technical components across Network, Identity, Security, and their related governance controls, including cost management, architectural excellence, and delivery acceleration. Aligned to defined business service levels and IT strategy.

 

About the Responsibility

Fabric Design & Delivery

  • Accountable for Digital Fabric projects delivery and implementing change in the Information technology landscape.
  • Contribute to creation of Scope of Work for projects and manage technical delivery as per scope.
  • Accountable for preparing appropriate, up-to-date documentation for efficient operations of the Fabric by the Digital Fabric team and any supporting, consuming and partnering team.
  • Accountable for delivery of technology components for business initiatives managed by EIT PMO and RFC’s pertaining to the Digital Fabric components and platforms.
  • Assess and analyze requirements, evaluate alternative solutions, build solution approach paper and provide recommendations.

 

Fabric Operational Management

  • Responsible for overall availability, performance and business continuity of the Digital Fabric platforms and services.
  • Available capacity of systems to be maintained for predictive growth and new business requirements.
  • Ensure systems are secured with latest security updates and patches
  • Participate in Audit/InfoSec initiatives and implement recommended practises within agreed timeline.
  • Accountable for systems support service in respective domain and align service delivery with defined SLAs.
  • Implement proactive measures to reduce unplanned downtime and data loss.

 

Workload Governance Management

  • Accountable for the continuous design and implementation of the Fabric Governance across Security, Identity, Cost Management, Architectural Excellence and Delivery Automation and Acceleration.
  • Accountable for the compliance of Fabric components to the in-place Cloud Governance Controls. And early compliance to new controls once approved.
  • Accountable for the design and implementation of remediation plans to governance compliance drifts of Fabric components.
  • As a member of the EIT Governance Committee, share the Fabric team insights, requirements and sponsor the required investments and change requests to modernize and optimize the Digital Fabric.

 

Operations Modernization

  • Accountable for the Continuous implementation of Automation, DevOps and Site Reliability Engineering practices to modernize the operations of the Digital Fabric components and governance controls.

 

Fabric Continuous Improvement

  • Accountable for the continuous exploitation of Cloud technology and capability innovations/improvements; through adequate optimizations, modernizations, and enhancements to the Digital Fabric components and controls.

Accountable for the continuous implementation of the Technical backlog of the Fabric roadmap to ensure its continuous improvements.

 

Leadership & Team Management

  • Lead a lean, skilled and fully engaged team; coach, develop and motivate them to achieve set objectives and deliver maximum contribution
  • Establish clear objectives, roles and accountabilities of the team
  • Promote and support your talent within EIT

 

Internationalisation

  • Drive the standardization of the IT solutions standards across the regions and support integration of international IT teams.

 

Maintenance Contracts & Vendor Management

  • Establish strong relationship with Vendors and Service providers
  • Ensure technical delivery for projects as per agreed scope of work.
  • Conduct periodic service review meeting with vendors during projects
  • Liaise with vendor to deliver documentation as per AFG standards
  • Ensure all critical systems’ support contracts are renewed in coordination with procurement team.
  • Periodic service review meeting with major vendors and improve service delivery.
  • Conduct health check of core systems and implement remedial actions in line with support agreement
  • Maintain vendor escalation matrix and manage escalations for critical incidents.

 

Other Key Responsibilities

  • Contribute to improving EIT service delivery in coordination with other horizontal teams.
  • Identification and mitigation of IT risks and issues.


Job Details

Posted Date: 2021-06-30
Job Location: United Arab Emirates
Job Role: Information Technology
Company Industry: Accounting

Preferred Candidate

Career Level: Management


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Make up Artist | Watsons | Dubai Mall - Al Futtaim Group

ROLE PURPOSE:

The Make Up Artist is responsible for driving Brand Category Sales Growth by providing a positive shopping experience to customers through her expertise and pleasant personalized customer service. A make-up artist uses his/her artistry skills and product expertise to ensure that each customer goes away not only with a bag full of luxurious makeup but also the confidence to use Watsons techniques to express their own personal vision of beauty.

 

KEY RESPONSIBILITES: 

  •  Communicate with clients to understand their needs and wants
  • Stay up to date with the latest best practices, tools, and technology in your field
  •  Adhere to personal hygiene standards
  • Determine the necessary supplies and equipment needed
  • Assist in applying and removing makeup as required
  •  Apply makeup in a professional manner
  •  Communicate with clients to understand their needs and wants
  • Stay up to date with the latest best practices, tools, and technology in your field
  •  Adhere to personal hygiene standards
  • Determine the necessary supplies and equipment needed
  • Assist in applying and removing makeup as required
  • Apply makeup in a professional manner


Job Details

Posted Date: 2021-06-30
Job Location: Dubai, United Arab Emirates
Job Role: Beauty and Fashion
Company Industry: Accounting

Preferred Candidate

Career Level: Entry Level


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Web Merchandiser | IKEA | Service Office, Dubai - Al Futtaim Group

About the Role

You have the ability to evaluate creative solutions and give clear feedback. You prioritise and organise own work to make the most efficient use of time available. You set and implement plans and follow up goals. You have the ability to effectively juggle multiple projects at one time. You want to create a better life for many individuals at their homes.

 

What’s more, we believe that you have the following knowledge, capabilities and motivation:

  • Live and share the IKEA values every day
  • Knowledge of eCommerce and web merchandising methods.
  • Knowledge of online marketing tools and an ability to follow up and analyse online sales (source codes, campaign codes, basket analysis, aov, etc.).
  • Extensive experience in using UX design best practices to design solutions, and a deep understanding of mobile-first and responsive design
  • A solid grasp of user-centred design, testing methodologies & usability and accessibility requirements 
  • Ability to clearly and effectively communicate design processes, ideas, and solutions to teams and stakeholders. 
  • A clear understanding of the importance of user-centred design 
  • Understanding of IT and processes that can support and develop business
  • Understanding of all aspects of the IKEA multichannel shopping experience
  • Experience in stakeholder and change management
  • Good written & spoken English


Job Details

Posted Date: 2021-06-30
Job Location: Dubai, United Arab Emirates
Job Role: Sales
Company Industry: Accounting

Preferred Candidate

Career Level: Mid Career


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Heavy Vehicle Driver - Car Carrier (x5) | Al Futtaim Logistics | Dubai - Al Futtaim Group

About the Position:

We are currently looking for experienced x7 Heavy Vehicle Drivers to transport goods to various locations throughout UAE or GCC using heavy-duty trucks including car carriers, side curtain trailers, flat beds, low beds, side loaders and other heavy goods vehicles or light cargo vehicles such as 3, 7, 10 tons vehicles. You will assist in loading and offloading cargo into/from the vehicles.

You will also maintain contact with the Planning office to receive instructions or to be dispatched to the new location or to update delivery status.

 

It is also part of your job to assist in driving light cargo vehicles if required. You are expected to maintain economical fuel consumption, inspect truck and trailer before and after trips and to submit all relevant reports such as trip sheets, fuel receipts and among others.

Job Details

Posted Date: 2021-06-30
Job Location: United Arab Emirates
Job Role: Other
Company Industry: Accounting

Preferred Candidate

Career Level: Entry Level


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Genesys Custom Application Developer | AFT | Dubai, UAE - Al Futtaim Group

JOB PURPOSE

The Software Engineer will be responsible for full stack application development. The software developers shall Analyse, Design, Build, test and deploy the software developed for Genesys Contact centre business of Al Futtaim Technologies Development will primarily using Genesys Pure Cloud APIs.

 

KEY ACCOUNTABILITIES

In-house Development:

  • Perform In-house product testing, quality testing
  • Develop and plan internal add-ons and product development
  • Working with teammates in upgrading in house applications to current Microsoft technologies with additional features to meet dynamic business needs.

Project Delivery:

  • Ensure the committed time lines are met for the projects at customer sites within the agreed scope, cost, quality and timelines.
  • Continuously upgrade the skills by self-learning and on job training.
  • Assisting in the collection and documentation of user's requirements, development of user stories, and estimates.
  • Preparing reports, manuals and other documentation on the status, operation and maintenance of software.
  • Participating in peer-reviews of solution designs and related code.
  • Package and support deployment of releases.
  • Design, develop, and unit test applications in accordance with established standard
  • Adhering to high-quality development principles while delivering solutions on-time and on-budget

Service Delivery:

  • Ensure Customer Satisfaction with the 24x7 Support
  • Analysing and resolving technical and application problems.

Project Quality Management:

  • Ensure the quality of all assigned projects executed/ achieved according to the quality standards defined by the project brief resulting in receipt of the Completion Certificate.

Administrative & Coordination Support:

  • Ensure excellent documentation management and day to day activities are undertaken to the required standards.
  • Assist with the preparation, coordination and updating of the business reports.
  • Provide a high collaboration level to support and assistance to other departments and senior managers whenever needed.

 

JOB CONTEXT

This position operates within the context of Application Development on Genesys Platform. The Software Engineer will be responsible for installation and maintenance of Genesys and Custom application on the latest Genesys contact centre solutions, working with Genesys API’s and services to build custom desktop components, third-party integrations, communications systems, notification platforms, real-time data transformations and mobile applications, provide support to entitled clients at the application level for custom developed solutions (applications and components) on as needed basis.


Job Details

Posted Date: 2021-06-30
Job Location: Dubai, United Arab Emirates
Job Role: Information Technology
Company Industry: Accounting

Preferred Candidate

Career Level: Mid Career


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Senior Genesys Consultant | AFT | Dubai, UAE - Al Futtaim Group

JOB PURPOSE

The Genesys Consultant will be responsible to install and maintain latest Genesys contact centre solutions including, but not limited to Genesys Cloud, Genesys Engage platforms including SIP Integration, Inbound, Outbound, GVP, Reporting, GIR, QM, e-Services.

 

KEY ACCOUNTABILITIES

Project Delivery

  • Responsible for developing routing strategies and deploying Genesys applications in customer environments focusing on implementing solutions using Genesys Voice suite of products such as TServer, GVP, SIP Server, URS, ORS.
  • Responsible for developing routing strategies and deploying Genesys applications in customer environments focusing on implementing solutions using Genesys E-services suite of products such as Genesys Chat, Email, Messaging solutions
  • Deploying Genesys applications in customer environments focusing on implementing solutions using Genesys Reporting such as Genesys Infomart, ICON, CCPulse, GCXi, MicroStrategy
  • As an individual contributor, develop IVR/Routing/Chat/Email applications in Genesys IRD tool
  • Manage Genesys and client to project timelines, ensuring dependencies are being met, and project will launch on schedule
  • Maintain accurate records for customer installations including Architecture, Configuration, deployment templates, etc. and archive upon completion.
  • Testing and problem analysis and resolution. Troubleshoot complex applications and integrations
  • Follow project change management protocol and customer security guidelines.
  • Perform knowledge transfer of the delivered solutions at the conclusion of the engagement as necessary.
  • Participate in the creation of Knowledge Base articles, solutions and other related collateral
  • Provide timely progress reports on the project deliverables to Project Manager, Technical Manager, Customer and senior members of technical staff.

Service Delivery

  • Provide the complete service interface with the clients / stakeholders and the management.
  • Ensure Customer Satisfaction with the 24x7 Support

Project Quality Management

  • Ensure the quality of all assigned projects executed/ achieved according to the quality standards defined by the project brief resulting in receipt of the Completion Certificate.

Administrative & Coordination Support

  • Ensure excellent documentation management and day to day activities are undertaken to the required standards.
  • Assist with the preparation, coordination and updating of the business reports.
  • Provide a high collaboration level to support and assistance to other departments and senior managers whenever needed.

People Management

  • Manage, train, and motivate the staff within the department according to company procedures, policy and employment law. Develop internal staff motivation and coaching sessions with a specific aim to improve staff presentation techniques to third parties. Employ and supervise both internal and external resources.

 

JOB CONTEXT

This position operates within the context of Genesys Platform Installation and Maintenance. The Engineer Genesys will be responsible to install and maintain latest Genesys contact center solutions.


Job Details

Posted Date: 2021-06-30
Job Location: Dubai, United Arab Emirates
Job Role: Information Technology
Company Industry: Accounting

Preferred Candidate

Career Level: Mid Career


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Sales Manager- SME | Toyota | Dubai - Al Futtaim Group

Job Description:

  • We are currently looking to recruit a SME Sales Manager to join Al Futtaim Motors, namely Toyota (SME) Small and Medium Establishment Department.
  • The incumbent will be responsible for identifying, qualifying, initiating, guideline, lead team and develop the business with SME through sustainable growth

 

Key Responsibilities:

  • Identifies business opportunities by establishing the contacts with the (SME) Small and Medium Establishment prospects and analyzing sales options.
  • Maintains relationship with SME customers by providing support, information and recommending solutions.
  • Identifies product improvements by remaining current on industry trends, market activities and competitors and continue focusing on special action models and marketing activities throughout the year.
  • Increase the SME Business by attacking the market and focus on new opportunities and the expected growth and progress in Abu Dhabi, Alin & western region.
  • Drive the SME team members successfully to professional presence and provides the SME team members with information, assistance and a helping hand for the business in the most efficient manner.
  • Monitor/supervising daily activities of SME Sales Executives in order to achieve targets and take necessary actions whenever required.
  • Prepares reports by collecting, analyzing and summarizing information.
  • Maximize the revenue and margin contribution by focusing on sales of Profitable business
  • Identifying weaknesses to improve the professionalism of SME sales operations
  • Build and maintain update database to assist in future SME sales.
  • Improve the level of customer satisfaction with all department to ensure continued repeat sales.
  • Introduce standard operating procedures for all SME companies to increase future sales.
  • Ensure that all policies and processes are followed up and maintained
  • Maintaining accounts receivables within guidelines.


Job Details

Posted Date: 2021-06-30
Job Location: Dubai, United Arab Emirates
Job Role: Management
Company Industry: Accounting

Preferred Candidate

Career Level: Management


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CCC Operator - Al Futtaim Group

JOB PURPOSE

CCC Operations requires 24X7; for monitoring and controlling IBMS and CAFM system

KEY ACCOUNTABILITIES

  • Verify Work Request details & create Work Order link to Work Request
  • Receive calls during business days & hours I.e. 10:00PM – 7:00AM
  • To follow up with MEP / Non MEP Coordinators I.e. FM on site verification delay Work Orders as per appointment / Service Level Agreement
  • Do the verifications of MEP & Non MEP Work Orders onsite verification feedback from the MEP Coordinator / NON MEP coordinators and forward to respective FM.
  • To ensure all Completed Work Orders are closed by relevant parties.
  • To ensure daily reports on Closed Work Request, Closed Work Orders & other reports to generate & report to CCC Manager.
  • To Monitor equipment failure & convert into Work order for contractor and report to the site supervisor, to maximize operation of the system.
  • Checks routinely for correct operation of all equipment in locations that include BMS control systems.
  • Monitor the operation of the HVAC control systems using the BMS to monitor performance.
  • To advise the FM managers on outstanding work against SLAs within the iViva system


Job Details

Posted Date: 2021-06-30
Job Location: Dubai, United Arab Emirates
Job Role: Security
Company Industry: Accounting

Preferred Candidate

Career Level: Mid Career


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UAE National-HSSE Manager| Al futtaim Motors| Dubai - Al Futtaim Group

JOB PURPOSE:

To implement, coordinate and manage Health, Safety, Security & Environmental operations, and programs in order to ensure full compliance of all Al-Futtaim Automotive facilities in all its operating Emirates with the standard regulation/requirements imposed by Government Authorities to provide safe and comfortable working conditions for the associates and customers. This also involves constant site visits to monitor and maintain the daily operations, which must be improved where necessary so as to eliminate all potential risks/hazards to which the people, property, assets, and business may be exposed.

 

KEY ACCOUNTABILITIES:

Loss Prevention: Increase HSSE related hazard/gap identification & reporting by 65% through regular Inspections on all assigned business units. Achieve a 45% reduction in preventable incidents by assigning appropriate Action Plans and implementing corrective and preventative measures to prevent loss of health, life, assets, and reputation on the HSSE related gaps & Hazards that have been identified.

Emergency Preparedness & Response: Manage and improve the site's compliance with the internal and governmental Firefighting & alarm system regulations to meet the basic requirements. Certify, train and develop the Emergency Response Teams. Develop site-specific emergency response actions. Plan, Organize, conduct and supervise Emergency Evacuation Exercises for all assigned sites.

Risk Assessment: Conduct Risk assessments every quarter to identify all potential risks and propose corrective/preventative control measures to reduce and/or eliminate the risks to which the people/property/assets are exposed in Automotive premises.

Initiation & Leadership of Change: Conceptualize, plan, organize, and implement/action an HSSE oriented initiative (Program) in all Automotive sites to drive significant improvements in companywide regulatory compliance, workplace environment conditions, standards, employee welfare, and/or that which directly or indirectly increases savings.

Creation of a safety-first culture: Increase employee awareness in regards to relevant HSSE regulations, work-related HSSE hazards, and risks to which they are exposed. The focus should also revolve around safe procedures and precautionary measures to control reduce and/or eliminate the risk of such hazards and the procedures of cordoning and reporting of any identified defects in the system, equipment, and tools through the company-specified escalation channels.

Government Affairs: Build & maintain a strong relationship with Governmental Entities to act as the main point of contact (in coordination with the Department Head) to facilitate effective business support by constantly being up-to-date with the latest local regulations to ensure full compliance at all times and protect the business from financial loss (accidents, legal claims, violations, etc.).

 

JOB CONTEXT: Define organizational policy and other factors that have a critical impact on the job

The purpose of the role is to promote positive health, safety, security, and environmental culture while ensuring that all occupational risks/hazards are minimized and where possible eliminated so as to become fully compliant with the current local regulations and requirements to avoid incidents involving loss of lives, health, and assets.

Strict methods and practices shall be put in place to facilitate this drive in order to attain a robust HSSE standard throughout Al-Futtaim Automotive Business Units.

This involves continuous (regular) visits to the sites located in all Emirates to ensure that the required standards are adapted correctly and constantly maintained.

Job Details

Posted Date: 2021-06-30
Job Location: Dubai, United Arab Emirates
Job Role: Safety
Company Industry: Accounting

Preferred Candidate

Career Level: Mid Career
Nationality: United Arab Emirates


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Technician | Trading Enterprises | Abu Dhabi - Al Futtaim Group

We are currently looking for experienced Technicians to join our Honda team in Abu Dhabi. As a Technician, your main role is to provide reliable fault finding and produce accurate corrective repair to result in good productivity and satisfaction to the customer. You need to ensure that the assigned service jobs are executed in line with the established work procedures, time and housekeeping standards & accurate reporting.

 

Specifically, you your key responsibilities are as follows

  • Prompt execution of service repairs requested on the repair order as per schedule provided.
  • Report additional job required in car with cost estimate.
  • Maintain Check Sheets and Log sheets
  • Upkeep tools and equipment in the individual bay as per company standards
  • Proper handling of special tools.
  • Proper housekeeping of the work bay
  • Ensure zero repeat repairs.
  • Proper diagnosis and trouble shooting.
  • Request for assistance through Supervisor if required.
  • Conduct final inspection as per the SOP.
  • Deliver the desired efficiency and productivity as per targets given.
  • Ensure prompt punch in and punch out to get the accurate booking hours
  • Complete the ELearning course and other on the job training as per the schedule provided by the Training Manager.
  • Enrol and get certification as per the CJDR/Volvo program.
  • Ensure follow up of standard operating procedures in technician role.
  • Proper usage of safety measures provided in the workshop.

You will be working in a busy workshop environment wherein you will be dealing directly with Foreman & your Co-Technicians in a daily basis.

Job Details

Posted Date: 2021-06-30
Job Location: United Arab Emirates
Job Role: Maintenance, Repair, and Technician
Company Industry: Accounting

Preferred Candidate

Career Level: Entry Level


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GM - Financial Control | Retail | Dubai - Al Futtaim Group

About the role

 

We are currently seeking an experienced financial leader to serve as our GM of Financial Control for our Retail organization.

 

The jobholder will provide strong leadership and delivers a clear vision in managing financial control, reporting and BPC. The role is responsible for supporting and advising the Retail leadership on underlying trends in the business whilst also supporting in working alongside the wider Al-Futtaim Group.

 

Al-Futtaim Retail operates across 2 regions, GCC and Asia with a wide range of brands including market leaders such IKEA, M&S, ACE, Watsons and a large Fashion portfolio. Across Asia, Al-Futtaim retail portfolio includes Inditex and M&S.

 

Key Accountabilities:

 

Controlling

  • Ensure overall compliance with operational accounting policies across the whole division.
  • Overall responsibility for all accounting processes, and standard operating procedures
  • Perform effective training and management on the accounting procedures for the team.
  • Responsible for the overall management and review of Master Data including Principal agreements / Contracts / SLAs              Budget review, YO alignment and overall business performance against budget.

 

Reporting

  • Overall management of the preparation of consolidated accounts for the Division and in-country statutory report on an accurate, efficient and timely basis
  • Overall responsibility  for the preparation of statutory accounts in accordance with SFRS/IFRS, group policy, and the statutory requirement of each country within which the business operates.
  • Ensure uniform Accounting and reporting standards across all legal entities. Ensure timely and accurate preparation of statutory accounts in full compliance of group accounting policies, SFRS and IFRS.
  • Overall responsibility to ensure all Group Financial reporting requirements (HY / YE / Statistical Data & Variance analysis) are completed as per deadlines.          
  • KPIS, Stakeholder Feedback

 

Corporate and Brand

  • Promote Brand and Corporate Values throughout the Finance Team.
  • Regularly and proactively communicates with Retail to establish and maintain a good working relationship and partnership.
  • Work with Retail to resolve issues and deliver opportunities for driving current and future commercial targets.
  • Prevent & solve compliance issues before they occur
  • Represent AFR positively at any client meetings and help to grow the positive image of the company.

 

BPC & System

  • Be able to take control and manage multiple system requirements and uploads to ensure timely reporting to the divisions CFO and wider stakeholders.
  • Ensure System governance across the wider team.           
  • KPIs, System review


Job Details

Posted Date: 2021-06-30
Job Location: Dubai, United Arab Emirates
Job Role: Management
Company Industry: Accounting

Preferred Candidate

Career Level: Management


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Toyota Store advisor | Toyota | Dubai, UAE - Al Futtaim Group

Job Purpose:

To provide an outstanding customer experience while achieving sales and service targets with retained gross margins on volume and maximize the uptake of Finance and Insurance products, trade ins and accessory sales while maintaining expected standards on CSV & NPS throughout the customer journey.

 

Key Responsibilities:

  • Providing a seamless/excellent customer experience along with full guidance given to every and each customer, to meet their needs and to ensure they are fully empowered to make the right choice.
  • Achieve customer service standards and create the right environment for the customer
  • Achieve monthly unit sales and service targets by taking the customer through the Mall Customer Journey.
  • Achieve monthly Finance & Insurance product sales target
  • Excellent understanding of the sales systems. Good knowledge of digital platforms and confident in the use of all digital devices enabling support to customers during their mall experience.
  • Achieve the set Trade-ins and dealer installed options (DIO) Accessories sales targets.
  • Ensure capture of customer data. Conversion from Web/Walk to be at 25%. 


Job Details

Posted Date: 2021-06-30
Job Location: Dubai, United Arab Emirates
Job Role: Sales
Company Industry: Accounting

Preferred Candidate

Career Level: Entry Level


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Business Development Supervisor - Black & Grey HR

Black & Grey HR is recruiting for a leading business in Abu Dhabi, UAE. Our client is looking to hire an ambitious and energetic Business Development Supervisor who will be responsible for expanding the company's clientele. 
<br />
<br />- Develop a growth strategy focused both on financial gain and customer satisfaction
<br />- Conduct research to identify new markets and customer needs
<br />- Arrange business meetings with prospective clients
<br />- Promote the company's products/services addressing or predicting clients' objectives
<br />- Prepare sales contracts ensuring adherence to law-established rules and guidelines
<br />- Keep records of sales, revenue, invoices etc.
<br />- Provide trustworthy feedback and after-sales support
<br />- Build long-term relationships with new and existing customers
<br />- Develop entry level staff into valuable salespeople
<br />
<br />Requirements- Experience with lead generation and prospect management- Excellent verbal and written communication skills; the ability to call, connect, and interact with potential customers
<br />- Persuasive and goal-oriented
<br />- Excellent analytical and time-management skills
<br />- Demonstrated and proven sales results
<br />- Ability to work independently or as an active member of a team
<br />- Strong computer skills, including Microsoft Office Suite and CRM/Salesforce experience preferred.
<br />- Valid UAE Driving License. 
<br />- Fluent in Arabic and English
<br />Benefits- Attractive Salary + Benefits.
<br />
<br />

Job Details

Posted Date: 2021-06-30
Job Location: Abu Dhabi, United Arab Emirates
Job Role: Sales
Company Industry: Facilities & Property Management
Joining Date: 2021-06-30

Preferred Candidate

Career Level: Mid Career


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Assistant Brand Managers - Watches | Al-Futtaim Watches & Jewellery | Dubai, UAE - Al Futtaim Group

About the Role

You will ensure the achievement of all the tangible and intangible aspects of the Brand(s) handled. You will also ensure smooth interaction & healthy relations with principals, achieve or exceed annual targets of net sales value and gross margin and market share for the brand(s) via the various sale channels, inputs to ensure satisfactory customer brand experience at internal & external POS, provide promotional aids-to-sales, intensive interaction with sales personnel & to chart a brand positioning course in the UAE in line with both principal & Watches & Jewellery brand strategy.

 

Key Accountabilities:

Budgeting & Sales accountability

  • Plans the total seasonal purchase and guides the merchandisers by setting forward estimates for the different buying groups, considering a number of variables, such as selling space, trends, feedback from stores, etc.
  • Attends buying fairs along with merchandisers and ensures that the right products are selected in terms of ways, depth, etc. in order to generate maximum profit for the business.
  • Ensure annual sales turnover and gross margin targets

Product and stock Management

  • Regularly works on new market trends, design and collection development, merchandize planning for merchandize brands. 
  • Inventory management and timely stock liquidation minimising impact to profit

Buying Management

  • Regularly monitors the merchandise stock levels
  • Analyses various reports (plan vs actual, viability of a particular item, stock cover, store cover, etc), gauges the merchandise performance (identify best/low sellers, etc) and then suggests/implements corrective measures.
  • Channel wise incentive schemes and promotions.
  • May request an increase or decrease of budgets, all in order to ensure optimum stock levels and minimum waste.

Pricing and Margins Management

  • Evaluates the pricing of the merchandise prior to a season by doing a price simulation exercise, ensuring that the pricing delivers the margin target set.
  • Conducts competition analysis and recommends price changes, if and when required so that they are in line with the market; all is done in order to achieve set targets.

Principal Relationship

  • Regularly communicates with Principles, maintaining a good working relationship with them.
  • Negotiates prices, delivery plans, lead times, etc.
  • Provides feedback in terms of product suitability to the local markets, suggesting changes, alternatives and/or new specific products to be developed.

Team Management

  • Manages a culturally diverse team of professionals.
  • Ensures the department is adequately staffed with competent individuals.
  • Ensures the team is consistently trained, developed and motivated in order to ensure continuity, versatility and effectiveness.

Coordination Activities

  • Coordinate with marketing & operations for execution of marketing and promotional activities.
  • Coordinate with VM team for execution of visual merchandising activities and changes in display for each line
  • Coordinate with retail operations team to understand customer preferences & buying behavior
  • Coordinate with the retail head to communicate inputs related to new store opening
  • Coordinate with principals/ suppliers/ external entities for assistance required to carry out roles efficiently
  • Coordinate with principals/ suppliers on a regular basis for store supplies
  • Website and social media updates and reply to direct customer online queries.


Job Details

Posted Date: 2021-06-30
Job Location: United Arab Emirates
Job Role: Management
Company Industry: Accounting

Preferred Candidate

Career Level: Entry Level


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