Guest Services Pavilion Manager - Expo2020 Dubai

The purpose of the Guest Services Pavilion Manager position is to lead the development and implementation of operational planning related to the successful delivery of the guest experience in the thematic pavilions.  This position will work with other relevant functional areas within the thematic pavilions team to ensure services and operations are integrated and aligned across the organisation to ensure a seamless experience for all guests.

The main responsibilities of this role include:

- Lead the GSE operations within the thematic pavilions;

- Align GSE goals and milestones with the goals and milestones set by the Pavilions Director;

- Align GSE services with other Functional Areas within the thematic pavilions;

- Keep the GSE operation running consistently while delivering the correct level of service;

- Respond to last minute issues at the thematic pavilions;

- Support Guest Services Pavilion Supervisors in managing staff and areas in the thematic pavilions;

- Lead the team responsibly and proficiently, providing effective line management to direct reports;

- Be able to contract manage manpower suppliers delivering services with the dedicated thematic pavilions;

- Ensuring that all company policies and procedures are adhered to, specifically to include all responsibilities and accountabilities associated with the Expo 2020 Health and Safety Policy and assurance standards.

Job Details

Posted Date:	2020-03-22
Job Location:	Dubai, United Arab Emirates
Job Role:	Other
Company Industry:	Other Business Support Services

Preferred Candidate

Degree:

Bachelor's degree

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Guests Services Zone Manager - Expo2020 Dubai

The purpose of the Guest Services Zone Manager position is to assist in the development and implementation of operational planning and delivery related to the services associated with the guest services on site, in particular the zonal operations and crowd management requirements. This role will work with colleagues in the Event Operations department, interfacing also with other departments and functional areas across the organization to ensure seamless operations for all guests.

The main responsibilities of this role include:

- Assist in the development of the GSE zonal plans relating to crowd management, evacuation and welcome services for Expo 2020;

- Support the Senior Manager – Guest Service Operations as a focal point for the zones and for the development and input of the GSE function into the ongoing development of the service design and Functional Area Operating Plan;

- Develop host and volunteer operations within the zones;

- Support the Senior Manager - Guest Services Operations with the socialization and engagement across the Expo 2020 business ensuring zonal and site wide crowd management consistency;

- Manage the implementation of the Expo queue management policy within the designated zones and provide continual support to all stakeholders on queue related issues;

- Work closely with Venue Operations, Accreditation, Ticketing, Security, Transport and Entertainment at the zonal management level to ensure the operational plan is aligned and well-coordinated;

- Lead the team responsibly and proficiently, providing effective line management to direct reports;

- Set objectives and evaluate performance of individual direct reports and actively manage key personnel issues;

- Ensure that all staff acquire the required skills and knowledge through appropriate learning and development programs.

Job Details

Posted Date:	2020-03-22
Job Location:	Dubai, United Arab Emirates
Job Role:	Other
Company Industry:	Other Business Support Services

Preferred Candidate

Degree:

Bachelor's degree

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Manager Cleaning and Waste Management - Expo2020 Dubai

The purpose of the Manager CWM is to facilitate, coordinate and control the service planning and delivery of both Event On & Off Hours Cleaning and Waste Services, and the execution and compliance by the contracted service providers. The CWM Manager will support the zonal operations teams in relation to Cleaning & Waste Management activities.

The main responsibilities of this role include:

- Responsible for supporting the planning and implementation through to Event delivery of the overall Expo Wide Cleaning and Waste Management Strategy;

- Work with other business departments to focus on an integrated planning approach;

- Manage the implementation of the service and venue plans for Cleaning and Waste Management Services, to include people, procurement, and budgeting and project management;

- Manage the revision, and implementation of policies and procedures for all cleaning services;

- Assist in implementation of the occupational health and safety for all stake holders (both internal and external) across the Expo 2020 site;

- Deliver effective, accurate and consistent verbal and written communication to project managers, project teams, management, external vendors including, but not limited to project status reporting, timelines, task logs, risk logs, billable expenditures, budgets, and project closure documentation;

- Report and monitor Project Tasks/Milestones and Risks using dedicated information technology, updating the management team as required of any issues or conflicts;

- Utilise and update documentation on a centralized document control system.

Job Details

Posted Date:	2020-03-22
Job Location:	Dubai, United Arab Emirates
Job Role:	Other
Company Industry:	Other Business Support Services

Preferred Candidate

Degree:

Bachelor's degree

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Manager – Logistics Operations - Expo2020 Dubai

The purpose of the Logistics Operations Manager is to manage the off-loading of materials from the Logistics vehicles (e.g. FF&E - furniture, fixtures & equipment) and deliver them to their end location or as per the agreed requirements.  Expo 2020 Venue Logistics will also manage the planning, communication and implementation of reverse logistics and associated dissolution activities of Expo for Logistics.

The main responsibilities of this role include:

- Along with the  Lead Manager – Logistics Coordination Centre (LCC), to lead the Venue Logistics work stream within the Event Operations Logistics Function, and to ensure that material and equipment for Expo 2020 and all key stakeholders are stored at on-site and offsite locations according to relevant standards and procedures necessary for event operations;

- Assist and liaise with the other Logistics work streams (i.e. Customs & Freight Forwarding, Material Management, Warehousing, Distribution, Programme Management) with their requirements to support an efficient and economical end-to-end Logistics operation;

- Assist, liaise, support and work collaboratively with the Expo 2020 Official Logistics Partner in relation to the Venue Logistics elements of the Logistics Services Agreement;

- Manage logistics operational areas across the Expo 2020 site and Dubai;

- Manage site logistics resources including manpower, material handling equipment and tools;

- Work with the Logistics Coordination Centre to manage the delivery of work orders and provide the agreed level of service to other Expo departments and functional areas – including managing task assignment, tracking and reporting of those tasks;

- Lead the team responsibly and proficiently, providing effective line management to direct reports;

- Set objectives and evaluate performance of individual direct reports and actively manage key personnel issues;

- Ensure that all staff acquire the required skills and knowledge through appropriate learning and development programs.

Job Details

Posted Date:	2020-03-22
Job Location:	Dubai, United Arab Emirates
Job Role:	Other
Company Industry:	Other Business Support Services

Preferred Candidate

Degree:

Bachelor's degree

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Manager Warehousing - Expo2020 Dubai

The purpose of ‘Warehousing manager’ will be to support the Senior Warehousing Manager to ensure that Expo 2020 warehouse(s) or sub-contracted warehouse(s) are operated according to relevant standards and procedures necessary for Expo operations.

The main responsibilities of this role include:

- To support the Senior Warehousing Manager within the Event Operations Logistics Function, to ensure that material and equipment for Expo 2020 and all key stakeholders are stored at locations according to relevant standards and procedures necessary for event operations;

- Assist and liaise with the other Logistics workstreams (i.e. Customs & Freight Forwarding, Material Management, Distribution, Venue Logistics, Programme Management) with their requirements to support an efficient and economical end-to-end Logistics operation;

- Assist, liaise, support and work collaboratively with the Expo 2020 Official Logistics Partner in relation to the Warehousing elements of the Logistics Services Agreement;

- Manage multiple warehouse sites across Dubai;

- Lead on the development of a Warehouse Management System (WMS) to proactively manage, monitor and account for all assets within the warehouses and plan for inbound/outbound shipments;

- Monitoring the Distribution Team’s detailed shipping and ground transportation schedules to ensure that dispatch from the warehouses are conducted in a timely and cost efficient manner;

- Lead the team responsibly and proficiently, providing effective line management to direct reports;

- Set objectives and evaluate performance of individual direct reports and actively manage key personnel issues;

- Ensuring that all company policies and procedures are adhered to, specifically to include all responsibilities and accountabilities associated with the Expo 2020 Health and Safety Policy and assurance standards.

Job Details

Posted Date:	2020-03-22
Job Location:	Dubai, United Arab Emirates
Job Role:	Other
Company Industry:	Other Business Support Services

Preferred Candidate

Degree:

Bachelor's degree

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Senior Associate - Accreditation Operations - Expo2020 Dubai

The Senior Associate is responsible for coordination and delivery of Accreditation operations for Expo 2020, supporting the implementation of a seamless Accreditation business process and integrated engagement plan that meets the requirements of Expo 2020.

The main responsibilities of this role will include:

- Assist the Manager(s), Accreditation Operations in the delivery of Accreditation services across the Expo 2020 site; 

- Provide administrative support across the Accreditation Operations work stream including collation of reporting and updating project management tools and documentation;

- Assist with the delivery of Accreditation Operations across the Expo-wide Test Event period; 

- Assist in the delivery of services at Accreditation Facilities and across the Expo 2020 site; 

- Take ownership of specific aspects of the Accreditation Operations deliverable under the direction of the Manager(s), Accreditation Operations; 

- Assist implementation of operational plans for the Main Accreditation Centre, Accreditation Help Offices and facilities;

- Deliver Accreditation operations on site as a key member of the wider Event Operations team; 

- Support the delivery of the testing and readiness programme;

- Overall responsibility for load-in of Accreditation facilities, including testing of technology and equipment required to run the operation;

- Maintain strong working relationships with colleagues and stakeholders;

- Become an integral part of a high performance team, contributing in the identification and resolution of problems, applying a keen attention to detail, and in accomplishing team objectives and duties related to Accreditation Operations; 

- Understand and coordinate Accreditation Operations responsibilities and tasks to ensure all programme aspects are delivered to the expected service level; 

- Ensure also that Accreditation remains consistent in providing necessary support to all other Expo 2020 departments and FAs; 

- Operate in accordance with Expo 2020 policies and procedures.

Job Details

Posted Date:	2020-03-22
Job Location:	Dubai, United Arab Emirates
Job Role:	Other
Company Industry:	Other Business Support Services

Preferred Candidate

Degree:

Bachelor's degree

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Senior Manager Protocol Heliport Operations - Expo2020 Dubai

The Senior Manager Protocol Heliport Operations will be responsible to develop and service strategies and operations to support our VVIP and Protocol Guest arrival & departure requirements at the expo 2020 heliport site prior to and during the Expo 2020 Dubai. 

The main responsibilities of this role include:

- The role of the Senior Manager Protocol Heliport Operations is to coordinate with internal expo departments, our third-party facility service provider (venue operator), and our external UAE protocol entities to assist the Head of Protocol Operations to implement the protocol operations and management of the expo heliport venue, ensuring a world-class Protocol Guest experience for the stakeholder during Expo 2020 event time;

- This role will also assist with integration of Protocol activities within all the expo zones to ensure Expo 2020 provides the highest international protocol standards;

- As directed by the Head Protocol Operations, ensure Protocol engagement to different internal & external stakeholders, and ensure a world- class heliport operations and delivery;

- Organization and coordination of protocol operations across all of the heliport zone within the expo2020 site;

- Coordination advisory services for Expo 2020 stakeholders in respect of external protocol agencies and protocol related matters;

- Develop appropriate policies and procedures in respect of site movement and accreditation of members of the VVIP Protocol Guest Group;

- Lead protocol zone team responsibly and proficiently, providing effective line management to direct reports;

- Set objectives and evaluate performance of individual direct reports and actively manage key personnel issues;

- Ensure that all staff acquire the required skills and knowledge through appropriate learning and development programs.

Job Details

Posted Date:	2020-03-22
Job Location:	Dubai, United Arab Emirates
Job Role:	Other
Company Industry:	Other Business Support Services

Preferred Candidate

Degree:

Bachelor's degree

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Senior Manager Venue Management – Central Planning - Expo2020 Dubai

The purpose of Venue Management, Senior Manager – Central Planning is to work within the Venue Management central planning team to manage the development, planning and delivery of the venue management programme and site wide operational planning and documentation required for event time operations.

The main responsibilities of this role include:

- Lead the team ensuring all deliverables are achieved;

- Manage the strategic development and delivery of the Venue Management integrated delivery programme including definition of milestones and short and long term planning and operational deliverables;

- Work closely with internal and external stakeholders communicating deliverables and dependencies, agreeing service levels, and ensuring effective operational delivery;

- This role will transition into a key event time delivery role within the Expo Operations Centre;

- Integrate external stakeholders into the Expo Operations Centre and wider operations centres;

- Create operational efficiencies through innovative and integrated processes and service design;

- Lead the team responsibly and proficiently, providing effective line management to direct reports;

- Set objectives and evaluate performance of individual direct reports and actively manage key personnel issues;

- Ensure that all staff acquire the required skills and knowledge through appropriate learning and development programs.

Job Details

Posted Date:	2020-03-22
Job Location:	Dubai, United Arab Emirates
Job Role:	Other
Company Industry:	Other Business Support Services

Preferred Candidate

Degree:

Bachelor's degree

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Technical SME Manager – HVAC (Hard Services) - Expo2020 Dubai

The Technical SME Manager – HVAC - Operations Support Services assists with the delivery and management of the Service Providers and integration of site-wide Expo 2020 Operations.

The main responsibilities of this role include:

- Management of the Operations Support Services functional area and venue plans;

- Report to the Lead Manager Operations Support Services to assist with any Functional requirements;

- Ensure implementation and adherence for all Expo wide Policies and Procedures;

- Act as the initial point of contact for onsite Operations Support Service activities;

- Work alongside the appropriate zone, functional area Managers, such as Ceremonies, International Participants and Venue Management on ensuring a seamless delivery of Operational support;

- Manages the Service Providers adherence to the planned preventative maintenance, testing and inspections;

- Manage allocated teams responsibly and proficiently, providing effective line management to direct reports;

- Evaluate performance of individual direct reports;

- Provide visible leadership to the team and across the organization to key stakeholders.

Job Details

Posted Date:	2020-03-22
Job Location:	Dubai, United Arab Emirates
Job Role:	Other
Company Industry:	Other Business Support Services

Preferred Candidate

Degree:

Bachelor's degree

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Associate - DGO - Expo2020 Dubai

The role of the Associate is to support departments and divisions within Expo2020 with key projects & initiatives, acting as a project administrator and support, and contribute to the goals and vision of Expo2020.

The main responsibilities of this role will include:

- Provide administrative support to team members within a department/function, following up on activities and communicating as appropriate;

- Assisting with relevant departmental research, bench-marking and other initiatives as required;

- Liaising with partners, attending meetings and helping with activation plans and strategy;

- Liaising with other Expo 2020 Dubai functions to support and implement initiatives as required;

- Acting as an ambassador of Expo 2020 at various internal and external events, forums, exhibitions and activities;

- Attending to inquiries and managing follow-up with internal and external stakeholders;

- Supporting on activities that enable the department to achieve its goals and objectives, including databases, excel records etc; 

- Record, collate and retain information to demonstrate progress against KPIs, goals and objectives; 

- Actively participate in workshops and meetings with consultants, and other stakeholders; 

- Provide inputs and suggest improvements to the departmental processes and initiatives;

- Prepare reports, briefs and presentations as required to meet departmental requirements;

- Undertake any other duties as assigned by the manager/HOD.

Job Details

Posted Date:	2020-03-22
Job Location:	Dubai, United Arab Emirates
Job Role:	Other
Company Industry:	Other Business Support Services

Preferred Candidate

Degree:

Bachelor's degree

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Manager - Technical HVAC - Expo2020 Dubai

The Technical SME Manager – HVAC - Operations Support Services assists with the delivery and management of the Service Providers and integration of site-wide Expo 2020 Operations.

The main responsibilities of this role include: 

- Management of the Operations Support Services functional area and venue plans; 

- Report to the Lead Manager Operations Support Services to assist with any Functional requirements;

- Ensure implementation and adherence for all Expo wide Policies and Procedures;

- Represent as required the Operations Support Services department in matters related to maintenance management operations regarding safety and operational issues;

- Work with Venue Management and Overlay teams in ensuring the maintenance requirements of temporary structures across the Expo 2020 site; 

- Promoting innovation, best practices and green technologies in accordance with Expo standards;  

- Manage and monitor the Project Tasks/Milestones and Risks registers using dedicated information technology; 

- Monitor compliance of Service Providers across Operations Support Services that extend to Key Performance Indicator’s and resolving performance gaps, implementing penalties and/or incentive awards and managing contract scope variations; 

- Act as the initial point of contact for onsite Operations Support Service activities; 

- Work alongside the appropriate zone, functional area Managers, such as Ceremonies, International Participants and Venue Management on ensuring a seamless delivery of Operational support.

Job Details

Posted Date:	2020-03-22
Job Location:	Dubai, United Arab Emirates
Job Role:	Other
Company Industry:	Other Business Support Services

Preferred Candidate

Degree:

Bachelor's degree

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Front End Software Engineer/Developer - MBC

MBC Group is the largest satellite TV, Radio and Digital Media network in the Middle East based in Dubai Media City. It broadcasts a portfolio of Arabic and Western entertainment channels; as well as managing the Al Arabiya & Al Hadath news channel and the VOD platform. Additionally, the Group operates a number of successful Digital properties and is aggressively expanding in the areas of high scale Dramas and Films Production

MBC Group Corporate and brand information can be found on: www. mbc.net

 

Responsilbilities:

• Provide technical support Troubleshooting skills.


• Provide training to new users


• Assist with database management and system performance.


• Working long hours with variable duties and locations.
  

Job Details

Posted Date:	2020-03-22
Job Location:	Dubai, United Arab Emirates
Job Role:	Information Technology
Company Industry:	Media Production

Preferred Candidate

Career Level:	Mid Career
Degree:	Bachelor's degree

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Manager - Studio and Orchestra Operations - Expo2020 Dubai

The Manager will oversee the operations of a state of the art recording studio that is currently being built at the Expo site, as well as supporting in the operational setup.

The main responsibilities of the role include:

- Plan the studio event-time operations, manage event time operations of Studio and liaise with stakeholders to facilitate usage of the studio for training/rehearsals and recording;

- Develop and manage budget requirements of the studio from an ongoing operational perspective and development of marketing material and liaising with Expo’s marketing department (including social media);

- Work with internal operational teams at Expo to ensure smooth integration of the Studio’s operations with site-wide operating plans;

- Plan the visitor experience for the studio during event time and integrate visitor experience for the studio during event time (target group, guests expected, entry restrictions, external façade plan etc…);

- Manage allocation of appropriate spaces to relevant groups looking for performance spaces and manage the Studio schedule and bookings during the event;

- Technical management and ownership of all equipment and music instruments within studio and its maintenance through managing service providers contracts;

- Overseeing day to day technician services and upkeep of equipment; 

- Purchase and manage supplies (e.g. replenishables), etc., according to budget and approved procedures, manage all facility management services, maintain documents according to legal requirements.

Job Details

Posted Date:	2020-03-22
Job Location:	Dubai, United Arab Emirates
Job Role:	Other
Company Industry:	Other Business Support Services

Preferred Candidate

Degree:

Bachelor's degree

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Senior Customer Service Engineer for SEC | General Electric (GE)

The Role Role Summary: Will lead all aspects of working with customers & internal teams to troubleshoot issues, perform investigations, implement corrective actions and develop risk mitigation strategies across the PS portfolio of Balance of Plant products including Steam, gas, HRSG, Boilers, BMS and Electrical issue...

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Presales Senior Specialist | SAP Middle East & North Africa

The Role Work Area: Presales Expected Travel: 0 - 10% Career Status: Professional Employment Type: Regular Full Time Career Level: T3 COMPANY DESCRIPTION SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done....

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Senior Solution Sales Executive | SAP Middle East & North Africa

The Role Work Area: Sales Expected Travel: 0 - 10% Career Status: Professional Employment Type: Regular Full Time COMPANY DESCRIPTION SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market ...

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Software Client Architect | IBM Middle East

The Role Introduction At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new er...

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