The purpose of the Guest Services Pavilion Manager position is to lead the development and implementation of operational planning related to the successful delivery of the guest experience in the thematic pavilions. This position will work with other relevant functional areas within the thematic pavilions team to ensure services and operations are integrated and aligned across the organisation to ensure a seamless experience for all guests.
The main responsibilities of this role include:
- Lead the GSE operations within the thematic pavilions;
- Align GSE goals and milestones with the goals and milestones set by the Pavilions Director;
- Align GSE services with other Functional Areas within the thematic pavilions;
- Keep the GSE operation running consistently while delivering the correct level of service;
- Respond to last minute issues at the thematic pavilions;
- Support Guest Services Pavilion Supervisors in managing staff and areas in the thematic pavilions;
- Lead the team responsibly and proficiently, providing effective line management to direct reports;
- Be able to contract manage manpower suppliers delivering services with the dedicated thematic pavilions;
- Ensuring that all company policies and procedures are adhered to, specifically to include all responsibilities and accountabilities associated with the Expo 2020 Health and Safety Policy and assurance standards.
Job Details
| Posted Date: | 2020-03-22 |
| Job Location: | Dubai, United Arab Emirates |
| Job Role: | Other |
| Company Industry: | Other Business Support Services |
Preferred Candidate
| Degree: | Bachelor's degree |
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