Location: Riyadh, Saudi
Language: Arabic and English speaker only
CORE PURPOSE OF THE JOB:
To ensure the delivery of exceptional operational and brand standards throughout the regional KSA retail outlets. To ensure operational compliance and drive sales and profitability through the performance and development of the Sales & Operations Area Managers and Visual Merchandisers.
AREAS OF RESPONSIBILITY (AOR)
Delivery of the Business Plan / Sales Targets Budget Management
Stock Management Store & Brand Projects or Initiatives
Store Operations People Management
Visual Merchandising
Loss Prevention
CORE FUNCTIONAL ACTIVITIES (CFA)
To achieve sales in accordance with Sales Targets and Business Plan.
To develop and drive the Sales & Operations Area Managers to increase sales, raise the Average Transaction Value and keep designated retail units running at maximum efficiency.
To promote high standards of customer service and implement to ensure customer satisfaction.
To ensure that all staff and stores adhere to compliance requirements in relation to operational activity and company policies and procedures.
To manage the operational activities for all retail units such as maintenance, utilities and repairs.
To maintain the control of costs, accurately complete and submit relevant documentation, ensure security of premises, equipment, stock and money.
To minimise shrinkage levels in line with Company guidelines to prevent financial loss.
To liaise with the Buying and Merchandising teams regarding the supply of stock to maximise stock potential.
To identify under performing brands or stores and develop an action plan to address and manage issues effectively.
To ensure that the visual presentation of all stores represents the Brand and Company image.
To ensure payroll budgets are in line with Company specifications and Saudisation targets.
To lead the recruitment and selection of Sales & Operations Area Managers and Visual Merchandisers as required, in line with payroll budgets and ensure that all new staff receive an effective induction.
To work with the Sales & Operations Controller and Regional Training Officer to ensure that staff develop the skills and qualities required to deliver and develop the Retail Platform function and maintain high standards of service.
To ensure that all staff are positively motivated and that poor performance is addressed using the appropriate method.
To conduct regular regional Sales & Operations meetings in order to build effective communication across the regions.
To undertake any other reasonable duties as requested
METRICS/ KPI/ REPORTS
Achieve sales targets.
To minimize shrinkage levels.
To achieve all compliance requirements with regards to security and cash administration.
To achieve payroll budget and Saudisation targets.
Effective communications with Brand Partners
JOB FEATURES:
4 Brands
100 M Portfolio
QUALIFICATIONS:
Degree preferably in Business
RELEVANT EXPERIENCE:
Experience of managing and developing staff.
At least 5 to 10 years Brand Management experience
Experience of driving sales within a fast-paced environment and addressing areas for improvement.
Experience of managing compliance in relation to Company targets, budget requirements and policies & procedures.
Desirable
Multi-site operations or sales management environment
10 years experience in the same industry
Job Details
Posted Date: | 2019-01-17 |
Job Location: | Dubai, United Arab Emirates |
Job Role: | Beauty and Fashion |
Company Industry: | Retail/Wholesale |
Monthly Salary: | US $10,000 |
Preferred Candidate
Career Level: | Senior Executive |
Gender: | Female |
Nationality: | United Arab Emirates; Bahrain; Kuwait; Oman; Qatar; Saudi Arabia |
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