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Accounts Receivable Clerk
| Posted Date: | 2019-08-27 |
| Job Location: | Dubai, United Arab Emirates |
| Job Role: | Accounting and Auditing |
| Company Industry: | Secretarial |
| Career Level: | Mid Career |
Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Set up accurate accounts for each guest upon check-in (i.e., sharewiths, separate room/tax/incidentals, comp). Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Block rooms in the computer and identify designated requirements and requests. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Coordinate with Housekeeping to track readiness of rooms for check-in. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications. Assist management in training, motivating, and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
| Posted Date: | 2019-08-27 |
| Job Location: | Dubai, United Arab Emirates |
| Job Role: | Information Technology |
| Company Industry: | Secretarial |
| Career Level: | Mid Career |
Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests' personal checks and traveler's checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.
Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
| Posted Date: | 2019-08-27 |
| Job Location: | Dubai, United Arab Emirates |
| Job Role: | Support Services |
| Company Industry: | Secretarial |
| Career Level: | Mid Career |
-Replace guest amenities and supplies in rooms
-Make beds and fold sheets
-Remove trash, dirty linens and room service items
-Greet guests and take care of requests
-Straighten desk items, furniture and appliances
-Dust, polish and remove marks from walls and furnishings
-Vacuum carpets and floor care duties
| Posted Date: | 2019-08-27 |
| Job Location: | Dubai, United Arab Emirates |
| Job Role: | Support Services |
| Company Industry: | Secretarial |
| Career Level: | Mid Career |
Operate and monitor washing, dry cleaning, and drying machinery, including adding chemicals and cleaning lint traps. Identify stained or damaged items and determine status for repair, spot treatment, rewash, or discard. Inspect cleanliness of articles removed from the washer, dryer, or dry cleaning machines and place in clean linen carts. Set dryers to designated times and temperatures based on fabrics contained in load. Remove lint and debris from dryer screens, dry cleaning filters, and drain trap after each load. Fold cleaned articles into designated size, either by hand or using folding machine. Maintain accurate records of items laundered.
| Posted Date: | 2019-08-27 |
| Job Location: | Dubai, United Arab Emirates |
| Job Role: | Support Services |
| Company Industry: | Secretarial |
| Career Level: | Mid Career |
Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. Record, store, access, and/or analyze computerized financial information. Maintain accurate electronic spreadsheets for financial and accounting data. Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers. Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Complete period-end closing procedures and reports as specified. Prepare, review, reconcile, and issue bills, invoices, and account statements according to company procedures.
| Posted Date: | 2019-08-27 |
| Job Location: | Dubai, United Arab Emirates |
| Job Role: | Accounting and Auditing |
| Company Industry: | Secretarial |
| Career Level: | Mid Career |
Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.
| Posted Date: | 2019-08-27 |
| Job Location: | Dubai, United Arab Emirates |
| Job Role: | Administration |
| Company Industry: | Secretarial |
| Career Level: | Mid Career |
Greet and guests to rooms. Open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities. Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services). Transport guest luggage to and from guest rooms and/or designated bell area. Assist with luggage storage and retrieval. Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage. Supply guests with directions. Arrange transportation (e.g., taxi cab, shuttle bus) for guests/visitors, and record advance transportation request as needed. Communicate parking procedures to guests/visitors.
| Posted Date: | 2019-08-27 |
| Job Location: | Dubai, United Arab Emirates |
| Job Role: | Support Services |
| Company Industry: | Secretarial |
| Career Level: | Mid Career |
-Attend to each call in a courteous and efficient manner, using correct telephone etiquette according to the Marriott International standards.
-Dispatch appropriate personnel to satisfy guest requests and resolve guest issues.
-Maintain a log of all guest requests as well as guest response. Information should include:
-Guest name, room number and folio number
-Service request issue
-Print and distribute report per unit requirements
-Maintain and be familiar with a directory of information within the hotel and local area information.
-Assist in maintenance of bulletin board, or other visual representation, to note any outstanding issues, supply shortages and weekly requisition, etc.
-Maintain a handover log for the next shift, noting any services that are pending to ensure follow up.
-Utilizing all available resources, follow up on previous shift requests are pending issues.
-Be aware and handle all emergencies according to the hotel policy & procedures.
-Be fully conversant with OPERA and MICROS operation systems.
-Follow up procedures as outlined in “At Your Service” handbook, as well other appropriate unit and company policies and procedures.
-Take orders for room service and be fully aware of all outlet menus.
-Each associate is expected to carry out, within their capabilities, all reasonable requests by management.
| Posted Date: | 2019-08-27 |
| Job Location: | Dubai, United Arab Emirates |
| Job Role: | Support Services |
| Company Industry: | Secretarial |
| Career Level: | Mid Career |
-Cook food and prepare top-quality menu items in a timely manner
-Test foods to ensure proper preparation and temperature
-Operate kitchen equipment safely and responsibly
-Ensure the proper sanitation and cleanliness of surfaces and storage containers
| Posted Date: | 2019-08-27 |
| Job Location: | Dubai, United Arab Emirates |
| Job Role: | Support Services |
| Company Industry: | Secretarial |
| Career Level: | Mid Career |
-Welcome guests and promptly attend to tables
-Serve food and beverages to guests making recommendations if needed
-Share your menu knowledge to assist guests with questions and special requests
-Record transactions in the MICROS system correctly and timely
-Check-in with guests to assure satisfaction with each course and beverage
-Clean tables, complete closing duties and re-stock tableware and other supplies
| Posted Date: | 2019-08-27 |
| Job Location: | Dubai, United Arab Emirates |
| Job Role: | Hospitality and Tourism |
| Company Industry: | Secretarial |
| Career Level: | Mid Career |
-Responsible for correspondence, filing and written work.
-Keeping inventory of stationary and office supplies
-Responsible for entering purchase requests in BSS (birtchstreet).
-Taking care of office equipment including supply and maintenance.
-General typing requirements.
-Update roster in payroll system, add vacation and leave requests. Assist with month end payroll process
-Maintain recruitment update, schedule interviews.
-Keep all information confidential and in order.
-When necessary be present when handling sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality. Develop and maintain positive and productive working relationships with other employees and departments.
-Collaborate with and assist others to promote an environment of teamwork and achieve common goals.
-Support and assist the front desk operation when needed
-Serve a main point of contact during peak periods between HSK and Front Desk
-Support and assist the room controllers operation when needed
-Daily follow up on departures and coordinate these with Room Controllers and Housekeeping
-Follow up on training completion assigned by leaders and training department to ensure full training compliance
-Update and maintain the back of house notice boards at full time with accurate information
| Posted Date: | 2019-08-27 |
| Job Location: | Dubai, United Arab Emirates |
| Job Role: | Information Technology |
| Company Industry: | Secretarial |
| Career Level: | Mid Career |
Greet and guests to rooms. Open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities. Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services). Transport guest luggage to and from guest rooms and/or designated bell area. Assist with luggage storage and retrieval. Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage. Supply guests with directions. Arrange transportation (e.g., taxi cab, shuttle bus) for guests/visitors, and record advance transportation request as needed. Communicate parking procedures to guests/visitors.
| Posted Date: | 2019-08-27 |
| Job Location: | Dubai, United Arab Emirates |
| Job Role: | Hospitality and Tourism |
| Company Industry: | Secretarial |
| Career Level: | Mid Career |
-Patrol all areas of the property and assist guests with room access
-Monitor security feeds and conduct daily physical hazard inspections
-Respond to accidents and assist guests/employees during emergency situations
-Defuse guest disturbances and individuals from the property if necessary
-Conduct investigations, gather evidence, and facilitate interviews with relevant parties
-Complete required shift reports and maintain confidentiality of all loss prevention documents
| Posted Date: | 2019-08-27 |
| Job Location: | Dubai, United Arab Emirates |
| Job Role: | Hospitality and Tourism |
| Company Industry: | Secretarial |
| Career Level: | Mid Career |
Discounts on hotel rooms, gift shop items, food and beverage
Learning and development opportunities
Recognition programs
Wellbeing programs
Encouraging management
Team-spirited colleagues
| Posted Date: | 2019-08-27 |
| Job Location: | Dubai, United Arab Emirates |
| Job Role: | Hospitality and Tourism |
| Company Industry: | Secretarial |
| Career Level: | Mid Career |
Discounts on hotel rooms, gift shop items, food and beverage
Learning and development opportunities
Recognition programs
Wellbeing programs
Encouraging management
Team-spirited colleagues
| Posted Date: | 2019-08-27 |
| Job Location: | Dubai, United Arab Emirates |
| Job Role: | Hospitality and Tourism |
| Company Industry: | Secretarial |
| Career Level: | Mid Career |
