Position Title: Customer Happiness Executive
Employment Type: Full-time
Salary: up to 6,000 AED all-inclusive, depending on experience and qualifications
Job Location: Dubai, UAE
Job Role:
Act as an ambassador of the company at all times and attend to customer needs in a professional, friendly and courteous manner
Ensure that a high level of professional rapport is developed and maintained with all customers
Follow customer service procedures as outlined in the manual to comply with the ISO procedures and safe working practices
Maintain a thorough knowledge of all departments, company products and services so that customers are provided accurate information
Ensure all tickets are actioned in accordance with Network Standards so that we comply with service levels given to customer
Report, evaluate and investigate recurring operational problems that are highlighted by customer and then direct the information accordingly for corrective actions to be taken
Job Details
| Posted Date: | 2020-12-07 |
| Job Location: | Dubai, United Arab Emirates |
| Job Role: | Customer Service and Call Center |
| Company Industry: | Business Support Services |
| Monthly Salary: | US $2,000 |
Preferred Candidate
| Career Level: | Mid Career |
| Gender: | Female |
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