Hostess(Fine Dining) - Nathan & Nathan ~ UAE LABOURS

Greet incoming and departing Guests warmly with a genuine smile and eye contact
guide them to assigned dining area
present menus
announce waiter's name.
Use visual cues to seat Guests in either the bar or dining area depending on their preference.
Inform Guest of current promotion and who will be serving them to ensure a smooth handoff to the service staff.
Answer incoming calls to the restaurant and provide appropriate service.
Manage the flow of Guests into the Dining and Bar areas, provide accurate wait times to incoming Guests if appropriate.
Tend to special Guest needs and requests.
Observant to Guests’ needs throughout dining experience to ensure they receive high quality service (i.e. notice a drink refill is needed while seating another Guest and ensuring the drink is refilled prior to getting back to the door).
Protect establishment and patrons by adhering to sanitation, safety and alcohol control policies.
Help dining room staff by setting and clearing tables; replenishing water; serving beverages.
Issue dining charges by verifying orders; calculating taxes; totaling bill for to-go orders.
Receive payments by validating credit charges; approving checks; accepting currency; calculating and issuing change for ToGo orders.
Reconcile cash drawer by proving cash transactions; listing checks and credit card charges for to-go orders.
Contribute to team effort by accomplishing related results as needed.

Job Details

Career Level:

Mid Career

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