We are looking forwards for a Team Leader to work with us in projects.
Below mentioned job description for the position.
1. Creating smooth and efficient operations for team motivation.
2. Handling escalations of the customers as and when required.
3. Implement and maintain operational guidelines as set by the organization for the team.
4. Oversee operational cost, risk and audit activities.
5. Determine staffing requirements, work assignment and schedules for the CSE’s.
6. Maintain a clean, safe and organized environment at the center.
7. Coordinate with Country Manager – Operations in different operational issues and promotional activities.
8. Implement operational improvement process based on the analysis of reports.
10. Specific projects to be undertaken as assigned by Mgt.
11. Ensure team achieves their targets
12. Ensure all incidents are documented.
13. Ensure all staffs are trained and updated with product and process
14. Ensure all counters are manned at all times
15. Monitor all direct and indirect reportees’ for their efficiency and productivity.
Job Details
| Posted Date: | 2018-10-01 |
| Job Location: | Dubai, United Arab Emirates |
| Job Role: | Sales |
| Company Industry: | Customer Service; Government Sector |
Preferred Candidate
| Career Level: | Mid Career |
| Gender: | Male |
| Nationality: | India |
| Degree: | Bachelor's degree |
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