Position Objective -
\[ The position is responsible for increasing business revenues.
\[ The position is responsible for developing, implementing and maintaining Standard Operating Procedures required as per Retail standards across stores to drive the business and gain customer satisfaction.
\[ Oversee the recruiting, hiring and training needs of the store, and efficient decision making to enhance the overall performance of the store.
\[ Represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience.
Key Responsibilities -
Sales and profitability :-
\[ Achieve quantitative measures of performance in the following areas: Units per transaction, Average transaction value, sales per month, sales per square feet, sales turnover, shrinkage control, increase in conversion percentage.
\[ Set store sales target to maximize the sales and profitability.
\[ Guide Area Managers and Stores Managers to maximize productivity in stores through effective utilization of the available resources.
\[ Effective management of the operational costs, reduction in operational costs by automation.
\[ Adhere and enforce Company SOP, Policies and procedures; loss prevention audit guidelines in all the stores. Also monitor the measures to ensure compliance by all the employees.
\[ Oversea the implementation and execution of the Visual Merchandising guidelines are followed at all the stores at all times.
\[ Recruit and train the staff on sales techniques, customer service, teamwork, and other etiquettes as per the company and brand requirements.
\[ Evaluate the performance of the employees annually and promote open lines of communication through coaching and motivation.
\[ Interpret and make decision on operations and visual standards based on store and client’s needs.
Employee development:
\[ Identify store training and development needs in conjunction with the Brand General Manager and training department.
\[ Formulate a succession plan, in conjunction with the Brand General Manager.
\[ Set KPI’s and KRA’s for direct subordinates and conduct performance appraisal and feedback.
\[ Involve in the selection and recruitment of the operational staff, when required.
\[ Ensure technical and behavioral proficiency of staff through appropriate Learning and Development initiatives.
Communication
\[ Conduct regional sales and operations meetings on regular basis.
\[ Provide frequent feedback to the Area Managers and Store Managers on their performances, in relation to company's performance.
\[ Ensure brand participation in loyalty program ‘Club Apparel’.
\[ Weekly meeting with GM and Sr. Management to discuss business plan V/s Achievements and improvement areas.
Stock Management
\[ Monitor store inventory in consultation with Brand General Manager and Brand Managers.
\[ Promote a proactive relationship between GM, Area Manager, Brand Manager, Store Manager and the Buyers/Planners thereby maximizing sales.
\[ Monitor slow-moving and outdated stock, in consultation with Brand Managers.
\[ Ensure stock security measures are effectively managed by Store Managers.
Store design and projects Management
\[ Involve in the design and layout process of the new store projects.
\[ Design a "New Store Schedule' prior to commencement of design process.
\[ Provide guidance to concept Architect during the design and implementation process.
Job Details
| Posted Date: | 2018-10-25 |
| Job Location: | United Arab Emirates |
| Job Role: | Sales |
| Company Industry: | Retail/Wholesale |
Preferred Candidate
| Career Level: | Management |
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