Check in guests for appointments, confirm first and last name, and provide general spa orientation to guests upon arrival. Promote and sell spa/salon services. Obtain assigned bank and ensure accuracy of contracted monies, obtain change required for expected business level, and keep bank secure at all times. Process guest payments for spa/salon services and obtain payment authorisation as needed. Accept and log cash tips for employees. Balance, scan, and drop receipts with Accounting. Schedule services for individuals and large groups using spa/salon reservations software system. Call guests to confirm scheduled services. Answer questions about available services. Update the reservations/cancellations list throughout the day, inform providers of last minute changes, and resolve scheduling issues as needed by working with supervisor/manager. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards.
Job Details
Posted Date: | 2018-10-31 |
Job Location: | Dubai, United Arab Emirates |
Job Role: | Secretarial |
Company Industry: | Healthcare, other |
Monthly Salary: | US $1,500 |
Preferred Candidate
Career Level: | Entry Level |
Gender: | Female |
Degree: | High school or equivalent |
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