- Supporting the sales team to improve their productivity by ensuring all sales team have high-quality, up-to-date support material.
- Monitor the monthly departmental P&L to ensure all is tracked and communicated accordingly to finance & division.
- Handling calls, emails, and messages of customer, informing them of delays, arranging delivery dates, and scheduling marketing events.
- Developing and maintaining filing systems so as to maintain sales records, prepare reports, and provide financial information to the Finance Manager & Director of Retail Solutions.
- Coordinating with sales team by managing schedules, filing important documents and communicating relevant information.
- Liaise with supplier and vendors to facilitate work orders. Co-ordinate with Logistics department for product delivery and follow-ups.
- Allocate sales invoices against advance/collection received on daily basis for the Retail Customers.
- Share daily sales report of Retail Showrooms to the management as per the requirement
- Prepare daily summary of collection received by Showrooms with system receipts and either deposit with bank directly or with Finance all together on following day
- Ensure that receipts and invoices given to Customer at the time of collection of payment and delivery of materials.
- Submit refund document to the Finance with proper approval of line manager
- Ensure the adequacy of sales-related equipment or material
- Respond to complaints from customers and give after-sales support when requested
- Store and sort financial and non-financial data in electronic form and present reports
- Handle the processing of all orders with accuracy and timeliness
- Monitor the team’s progress, identify shortcomings and propose improvements
- Assist in the preparation of promotional material for events
- Any additional duty assigned by Business Finance Manager or Director of Retail Solutions.
Job Details
| Posted Date: | 2021-08-10 |
| Job Location: | Dubai, United Arab Emirates |
| Job Role: | Support Services |
| Company Industry: | Heavy Industry & Metallurgy |
Preferred Candidate
| Career Level: | Mid Career |
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