Sales Coordinator - Alshaya Enterprises


  • Supporting the sales team to improve their productivity by ensuring all sales team have high-quality, up-to-date support material.

  • Monitor the monthly departmental P&L to ensure all is tracked and communicated accordingly to finance & division.

  • Handling calls, emails, and messages of customer, informing them of delays, arranging delivery dates, and scheduling marketing events.

  • Developing and maintaining filing systems so as to maintain sales records, prepare reports, and provide financial information to the Finance Manager & Director of Retail Solutions.

  • Coordinating with sales team by managing schedules, filing important documents and communicating relevant information.

  • Liaise with supplier and vendors to facilitate work orders. Co-ordinate with Logistics department for product delivery and follow-ups.

  • Allocate sales invoices against advance/collection received on daily basis for the Retail Customers.

  • Share daily sales report of Retail Showrooms to the management as per the requirement

  • Prepare daily summary of collection received by Showrooms with system receipts and either deposit with bank directly or with Finance all together on following day

  • Ensure that receipts and invoices given to Customer at the time of collection of payment and delivery of materials.

  • Submit refund document to the Finance with proper approval of line manager

  • Ensure the adequacy of sales-related equipment or material

  • Respond to complaints from customers and give after-sales support when requested

  • Store and sort financial and non-financial data in electronic form and present reports

  • Handle the processing of all orders with accuracy and timeliness

  • Monitor the team’s progress, identify shortcomings and propose improvements

  • Assist in the preparation of promotional material for events

  • Any additional duty assigned by Business Finance Manager or Director of Retail Solutions.

Job Details

Posted Date: 2021-08-10
Job Location: Dubai, United Arab Emirates
Job Role: Support Services
Company Industry: Heavy Industry & Metallurgy

Preferred Candidate

Career Level: Mid Career


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