About the role:
The Digital Sales Associate is accountable for managing and monitoring all aspects of the customer journey from all Digital, Telephone & Web enquires to maximise opportunities leading to high levels of vehicle sales and customer satisfaction. The responsibilities will include:
- Actively manage all inbound digital leads and proactively prospect the customer database to generate new opportunities for the business within the agreed SLA
- Arrange suitable appointments and pass the appointed lead to the assigned Sales Manager, following the Al Futtaim Toyota digital sales process with every customer, ensuring we provide a professional and customer-focused experience that leads to the achievement of monthly sales targets of vehicle and value-added product sales
- Deliver industry-leading customer satisfaction, in line with Al Futtaim NPS & CSV Targets
- Meticulous detail to log all activity for reporting and analytics
- Ensure Product, Campaign and Pricing Knowledge is always up to date and one step ahead of customers information
Job Details
| Posted Date: | 2021-12-05 |
| Job Location: | Dubai, United Arab Emirates |
| Job Role: | Sales |
| Company Industry: | Accounting |
Preferred Candidate
| Career Level: | Mid Career |
| Degree: | Bachelor's degree |
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