About the Role.
Working closely with Business finance, Al-Futtaim Group Risk and Al-Futtaim Finance (AFF) Risk & Collections Department team, Legal and Brand protection, setting the collections strategy and maintain effective credit and collections practices to minimize past-due payments and bad debt while adhering to all legal regulations and compliance requirement, including documentation for onboarding and offboarding dealers online and offline.
• Support Develop and implement procedures to ensure efficient workflow in the processing and handling of delinquent accounts
• Establish, measure and report on key performance metrics to assess departmental effectiveness and identify areas of weakness/opportunity
• Collaborate with Al-Futtaim Group Risk, Underwriting, Legal and Finance teams in the creation and execution of pre- charge and post-charge off collections and recoveries strategies
• Identify and recommend advancements to all collections/recovery specific platforms, systems and tools to support operational effectiveness, improve customer experience, and to remain at the forefront of technology in the collections space
Some Key Accountabilities:
- Operational Process and Development
- Provide thought leadership:
- Collection Governance
- Support Field sales executives to proper follow up
- Operational Risk Management
- System Solution and Management
- Associate Development & Bench Strength.
Job Details
| Posted Date: | 2021-11-28 |
| Job Location: | Dubai, United Arab Emirates |
| Job Role: | Management |
| Company Industry: | Accounting |
Preferred Candidate
| Career Level: | Management |
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