Job Description:
- To provide a supervisory management function for all service advisors at the automotive workshop
- To lead a reception team ensuring efficient and professional manner is maintained.
- Act as a role model to demonstrate and promoting standards expected by practising and creating the energy and the enthusiasm for excellent customer service.
- Ensure the accurate flow of customer, vehicle information to ensure the vehicles are Fixed Right First time and delivered based on the customer promised delivery time
- Ensure that all reporting staff demonstrates a high level of sifting, sorting, sweeping, spick n’ span and safety that promotes a customer centric environment
- Ensure the tracking of the financial performance of each direct employee responsible for selling labour hours and other sales.
- • Ensure that all staff are friendly and wear’s all name badges
- • Conduct daily feedback and operational meetings to review daily expectation and deliverables
- • Answer phones in the most professional and efficient way.
- • Provide a daily tracking of performance and review daily.
Job Details
Posted Date: | 2021-09-19 |
Job Location: | Abu Dhabi, United Arab Emirates |
Job Role: | Administration |
Company Industry: | Accounting |
Preferred Candidate
Career Level: | Entry Level |
Nationality: | United Arab Emirates |
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