- Implement, review and communicate evacuation procedures for zones as per one country participant EXPO2020 Pavilion Emergency Response Plan.
- Responsible for monitoring the area for any behavior that may be detrimental to visitors and staff and report to the Operation Control Room (OCR).
- Respond to any communication or requests from OCR.
- Manage the crowd management team and volunteers in the respective zone and ensure a smooth and safe operation in the pavilion.
- Assist the crowd management supervisor in their daily operation routine.
- Be the main point of contact for any operational questions and queries in the dedicated zones.
- Maintain smooth operations of pavilion and a high level of customer satisfaction.
- Constant contact with the Crowd Management Supervisor and be ready to react immediately in case of emergency and get other parties involved (ex. Safety/Security Manager, Medical Representative on-site, etc.) when necessary.
- Responsible for the operation clearance of the designated area after the pavilion-closing hour.
- Administer crowd control and queuing management.
- Support the operation control room in controlling the capacity of the pavilion zones.
Qualification Requirements
- Bilingual Speaker (Arabic and English)
- Bachelor’s degree.
- Minimum of 4 years’ experience in a similar role, previous experience in managing major events or with specific experience related to crowd management.
Job Details
| Posted Date: | 2021-03-24 |
| Job Location: | Dubai, United Arab Emirates |
| Job Role: | Management |
| Company Industry: | Events Management |
Preferred Candidate
| Career Level: | Management |
| Nationality: | Saudi Arabia |
| Degree: | Baccalauréat |
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