- Ensure all operations are carried on in an appropriate, cost-effective way
- Improve operational management systems, processes, and best practices
- Formulate strategic and operational objectives
- Manage budgets and forecasts
- Recruit, train, and supervise staff
- Find ways to increase the quality of customer service
- Developing trust relationships with a portfolio of major clients to ensure they do not turn to competition
- Acquiring a thorough understanding of key customer needs and requirements
- Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives
- Coordinating with stakeholders at the client and reporting
- Provide trustworthy feedback and after-sales support
- Build long-term relationships with new and existing customers
- Closes new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations.
- Arrange and participate in internal and external client debriefs.
- Responsible for implementing standards and procedures related to business ethics.
- Develop new policies and procedures for suppliers and customers.
Job Details
| Posted Date: | 2021-03-09 |
| Job Location: | Dubai, United Arab Emirates |
| Job Role: | Management |
| Company Industry: | Business Consultancy Services; Call Centers & Customer Care Outsourcing; Business Support Services |
| Monthly Salary: | US $4,000 |
Preferred Candidate
| Career Level: | Mid Career |
| Gender: | Male |
| Nationality: | India; Pakistan |
| Degree: | Master's degree |
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