Operations Manager

  • Ensure all operations are carried on in an appropriate, cost-effective way
  • Improve operational management systems, processes, and best practices
  • Formulate strategic and operational objectives
  • Manage budgets and forecasts
  • Recruit, train, and supervise staff
  • Find ways to increase the quality of customer service
  • Developing trust relationships with a portfolio of major clients to ensure they do not turn to competition
  • Acquiring a thorough understanding of key customer needs and requirements
  • Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives
  • Coordinating with stakeholders at the client and reporting 
  • Provide trustworthy feedback and after-sales support
  • Build long-term relationships with new and existing customers
  • Closes new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations. 
  • Arrange and participate in internal and external client debriefs.
  • Responsible for implementing standards and procedures related to business ethics.
  • Develop new policies and procedures for suppliers and customers.

Job Details

Posted Date: 2021-03-09
Job Location: Dubai, United Arab Emirates
Job Role: Management
Company Industry: Business Consultancy Services; Call Centers & Customer Care Outsourcing; Business Support Services
Monthly Salary: US $4,000

Preferred Candidate

Career Level: Mid Career
Gender: Male
Nationality: India; Pakistan
Degree: Master's degree


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