Department Manager - Areej - Mall of the Emirates - Al Tayer Group LLC.

 
We currently have a Beauty Department Manager role in Areej - Mall of the Emirates.

An exciting stepping stone for those who are ready! We are looking for our next Department Manager star who will be joining a fantastic team and looking after multiple brands! We are looking for passionate individuals who have had experience in leadership and bringing their teams together to achieve highest standards of brand image and sales.

Job Purpose

To ensure excellent customer service through: effectively managing the department team; controlling and monitoring department operations including merchandising and stock control in order to achieve the department target

Job Requirements

Education/Certification and Continued Education

High school qualification
Years of Experience

4 – 5 years experience in Sales or Customer Service environment

Essential Roles and Responsibilities

Functional Roles and Responsibilities

Achieve excellent standards of customer service in the department by directing and coaching the sales team, and leading by example on the shop floor
Analyze sales data to maximize sales on day to day basis
Resolve customer complaints effectively, either by dealing with them personally or passing them on to the store manager
Ensure that the standards of grooming, presentation and professional conduct are set and maintained
Motivate team members to achieve shared goals and acknowledge team and individual successes
Ensure all new starters are inducted into the department team
Ensure all department staff are trained on all aspects of the department in liaison with the store manager and training department
Monitor the stock in the department and inform the Store Manager of any depleting stocks, stock loss to take corrective action
Ensure the department is merchandised commercially and visually as per the guidelines provided by the brand
Maintain high standards of housekeeping with regards to the sales floor, fitting rooms and stock areas
Comply with all company policies and procedures including refund and exchange policy, security, health and safety policies etc.

Job Details

Posted Date: 2019-06-18
Job Location: Dubai, United Arab Emirates
Job Role: Other
Company Industry: Management

Preferred Candidate

Career Level: Management


from Jobs in UAE | Bayt.com http://bit.ly/2ZzdGW6

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