-Managing overall mall operations’ by effectively developing plans and budgets and monitoring its performance.
-Maintaining mall policies & procedures and ensuring compliance by all stakeholders linked to part of the mall.
-Taking accountability of mall’s financial transactions covering accounts receivables, payables and liquidity.
-Planning mall’s budget, control costs and perform budgeted vs. actual cost analysis for improvements.
-Ensuring management of HR needs, hiring, evaluations and appraisals, work schedules and time management is carried out under the light of client’s standard HR policies and procedures.
-Ensuring all aspects of tenant relationship are carried out smoothly, covering actual handing over of the retail space to the tenant, fit-out project support, regular inspections for the safety checks, quick response to tenants’ requests, complaints and requirements.
-Ensuring adherence with functional standards and schedules by all soft services related staff covering, security, housekeeping, landscaping, ambience, etc.
-Ensuring proper planning of traffic, security, housekeeping, and parking arrangements for promotional events.
-Ensuring strict compliance with health, safety and environment standards (HSE) to avoid any incidents and regulatory violations.
-Developing and overseeing performance of AMCs with the services’ / materials’ suppliers.
-Overseeing purchase of capital equipment as per the mall’s requirement.
-Ensuring implementation and continuous improvements in staff’s services standards
- Ensuring ERT (Emergency Response Team) remains prepared and efficient in handling emergencies and crisis situations.
-Planning events and ensuring their success through optimum level of security, HSE, housekeeping and other related processes, as per the established guidelines.
-Coordination with local and government authorities in the best interest of the mall.
-Ensuring compliance with the mall’s standards and rules by the tenants, as stated in the ‘Mall’s Rules Book’ and timely communication of any changes in the rules.
-Ensuring setup of mall’s comprehensive and well prepared marketing strategy, budget and calendars for the mall by the assigned personnel of client’s Marketing Department.
-Ensuring mall’s marketing activities’ planning, ideas formation is carried out in coordination with tenants.
--Ensuring finest service levels for customer are practiced by the customer services team under the light of defined customer services procedures.
-Ensuring mall operations avoid fronting any delays due to unavailability of services or materials, falling under the responsibility of client’s procurement function.
Job Details
| Posted Date: | 2019-05-05 |
| Job Location: | Dubai, United Arab Emirates |
| Job Role: | Management |
| Company Industry: | Human Resources |
Preferred Candidate
| Career Level: | Management |
from Jobs in UAE | Bayt.com http://bit.ly/2H402ng
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