Expert Engineer - TASC Outsourcing

-Daily monitoring of all hardware and s/w alarms concerning to Network ref: clock (Oscilloquartz) ,TDM exchange, 6 NGN Soft Switches, 20 MGWs, Signaling nodes and corrective actions as per Client O & M Manual. Attending all critical callouts at any point of time.
-Maintaining the backup of all the international nodes as per the O & M Manual.
-Preserving the toll ticket records of the international calls as per the O & M Manual.
-Identify the international faulty trunks and report to transmission for further action.
-Identifying the low NER destinations and taking corrective actions to improve.
-Identifying the reasons for abnormal short duration calls on trunk groups and initiating corrective actions.
-Special attention to TOP25 destinations and identifying the international carriers with low NER and follow up actions to improve.
-Co-ordination with carriers for new inter connection ( ISUP as well as VoIP), conducting different tests as per ITU and RFC recommendation and implementing those new interconnection after thorough testing and CDR verification.
-Co-ordination with national NOCs for expansion of the existing network, new SIP connectivity, re arrangement of the existing trunks as per the C & WS instructions and requirements.
-Attending all roaming related complaints and escalating to the concerned and implement the corrective actions if required. Coordination with roaming teams till the clearance of the fault.
-Attending all subscriber related complaints which are logged in CBCM and related to international call issues.
-Co-ordination with other carriers for their network expansion and transfer of carrier trunks to their new international nodes as advised by C & WS.
-Implementing all routing modifications as per the C & WS plans for all the destinations around the world.

-Implementing all auto transit whole sale routing in the concerned nodes as advised by C & WS section.

Job Details

Posted Date: 2019-05-07
Job Location: Ajman, United Arab Emirates
Job Role: Engineering
Company Industry: Employment Placement Agencies/Recruiting

Preferred Candidate

Career Level: Mid Career


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