This opportunity is with a leading luxury retail brand based in Dubai, UAE.
The successful candidate will work alongside the Management team in maintain utmost client satisfaction and loyalty by providing exceptional services as a direct liaison between the client and the customer service center and take full responsibility of the Call center operations.
Responsibilities would include
– Managing a team of sales and customer service consultants setting and achieving performance targets for sales, efficiency and quality in line with the company’s overall plan
– Developing sales team members in line with their personal development plans and performance reviews – utilizing call recording sessions, internal training and one to one sessions
– Creating a sense of urgency within the sale team by building an energetic and engaging sales floor and culture
– Ability to analyze problems and produce a viable solution.
– Utilising company led incentive programmes to maintain high motivation and target achievement within the team
– Learning, retaining and coaching sales staff
If this opportunity excites you, please send us your details. Please note only shortlisted candidates will be contacted.
Job Details
Posted Date: | 2019-05-28 |
Job Location: | Dubai, United Arab Emirates |
Job Role: | Customer Service and Call Center |
Company Industry: | Retail/Wholesale |
Preferred Candidate
Career Level: | Mid Career |
from Jobs in UAE | Bayt.com http://bit.ly/30JnsWO
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