Our client is a Market Leader in the Banking Industry within the Middle East region with international operations looking for a Security Services Relationship Manager who will be a partner to business information security stakeholders and the interface for them to provide their needs and requirements for IT Security Services.
Key Responsibilities Will Include:
- Identify security services customer stakeholders and understand their capabilities priorities.
Establish, maintain and nurture the customer relationship. - Define manage and report on the IT security services budget.
- Work with the relationship architects and implementation engineers as needed to help plan the design and delivery of new services and service changes.
- Establish service level agreements (SLAs) with the customer and lead all service performance review with customer and service team.
- Direct manage the relationship management team and conduct weekly service meeting to guide direction, discuss progress and re-mediate issues.
- Regularly review and report on service team and individual performance.
Job Details
| Posted Date: | 2019-04-01 |
| Job Location: | Abu Dhabi, United Arab Emirates |
| Job Role: | Information Technology |
| Company Industry: | Banking |
Preferred Candidate
| Career Level: | Mid Career |
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