An opportunity has arisen for a Reception Manager to lead the Front Office department for a residential apartment hotel establishment located in Dubai.
Main duties and responsibilities:
- Handle any problems or guest and residents’ complaints in a professional and efficient manner.
- Ensure the privacy of all guests.
- Dealing with guests bookings, and residents long and short term contracts.
- Provide any rooms with special requests, requirements and other issues.
- Communicate closely with Housekeeping at all times about room allocation changes, pending departures, and arrivals.
- Communicate closely with Guest Relation about VIP room allocation changes.
- Coordinate Room Moves and communicate them to all necessary departments.
- Handle any pending bills, payments and follow ups.
- Conducts spot checks on a regular basis.
- Assist in maximizing room revenue and controlling departmental expenses.
- Handle late charge letters in a responsible manner ensuring that the guest’s signature is on the applicable bill and that a receipt and letter is forwarded to the guest.
Job Details
| Posted Date: | 2019-04-07 |
| Job Location: | Dubai, United Arab Emirates |
| Job Role: | Management |
| Company Industry: | Hospitality/Tourism/Travel |
Preferred Candidate
| Career Level: | Management |
from Jobs in UAE | Bayt.com http://bit.ly/2Umw7PD
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