-Excellent Communication Skills.
-Prior experience in call centre is mandatory.
-Be a first point of contact to handle and resolve customer enquiries with accurate information.
-Evaluate problems of the customers and provide logical lasting solutions.
-Identify and escalate issues appropriately and ensure a timely response.
-Ensure best in class customer satisfaction (CSAT).
-Support customer on multiple channels (Voice, Email, Chat) and verifying information as per process.
Job Details
Posted Date: | 2019-04-16 |
Job Location: | Dubai, United Arab Emirates |
Job Role: | Customer Service and Call Center |
Company Industry: | Customer Service |
Preferred Candidate
Career Level: | Entry Level |
Nationality: | United Arab Emirates; Bahrain; Djibouti; Algeria; Egypt; Iraq; Jordan; Comoros; Kuwait; Lebanon; Libya; Morocco; Mauritania; Oman; Palestine; Qatar; Saudi Arabia; Sudan; Somalia; Syria; Tunisia; Yemen |
Degree: | Bachelor's degree |
from Jobs in UAE | Bayt.com http://bit.ly/2Ukyc9D
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