Telesales Executive - Outbound - Arabic Speaker

To upsell/cross sell/retain banking products as assigned and achieve monthly targets. Comply with Bank’s Policy Guidelines & Code of conduct.

Responsibilities:

To achieve or exceed monthly sales targets.
All customer communication to be on recorded calls
To ensure submission of all records/documents with accuracy
Full awareness on product knowledge
Maintain effective business relationship with customers
To ensure proper handover in case of absence, for business continuity
To provide Market feedback on competition and suggest changes for product improvement
To maximize cross sell of all banking products
Follow up on all customer conversions and ensure closure as per TAT to avoid any complaints
All leads and complaints to be closed within TAT as per SQ guidelines.

Job Details

Career Level:

Management

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