Mall Operations Manager
The primary function of the Mall Operations Manager is to secure the maximum possible return over the medium to long term from the mall and lead all matters relating to the commerciality (including budgeting, forecasting and financial management) and to ensure that the property is operated, maintained and administered at an optimal level to deliver a first-class user experience. This means developing and implementing all operational strategies for every aspect of the mall functionality and the leading of the day to day operational delivery to the highest level of quality, to include but not limited to:
• Retail mall management
• Commercial management
• Tenant management
• Marketing and branding
• Leasing and rental revenue development
• Customer experience
• Quality, Safety, Health and Environment (QSHE)
• Processes, procedures and systems
• Engineering and other operational elements
• Cleaning
• Security
Conduct stakeholder relationships at management level to the satisfaction of both Management and the client. Identify new opportunities for the development of the partnering relationship with the tenants and foster long term relationships. Ensure that all reporting materials are delivered on time and to a high standard and that the services are delivered to ensure a fully functioning, customer centric mall. To lead the recruitment and deployment of the staff teams, ensure operational budget creation, develop commercial plans, forecasts and budgets and successfully deliver a mall, ready to trade.
Establishment of all systems, processes, policies and procedures, take-over of systems from base build team, establish scope of works for third party suppliers and tender opportunities within the market and select final suppliers for all outsourced services.
Job Type: Full-time
Salary: AED35,000.00 to AED40,000.00 /month
Job Details
| Posted Date: | 2019-03-06 |
| Job Location: | Dubai, United Arab Emirates |
| Job Role: | Management |
| Company Industry: | Retail/Wholesale |
Preferred Candidate
| Career Level: | Management |
| Degree: | Bachelor's degree |
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