· Manage large amounts of inbound and outbound calls in a timely manner
· Follow communication “scripts” when handling different topics
· Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
· Seize opportunities to upsell products when they arise
· Build sustainable relationships and engage customers by taking the extra mile
· Keep records of all conversations in our call center database in a comprehensible way
· Meet personal/team qualitative and quantitative targets
Job Details
| Posted Date: | 2019-03-10 |
| Job Location: | Dubai, United Arab Emirates |
| Job Role: | Administration |
| Company Industry: | Employment Placement Agencies/Recruiting |
Preferred Candidate
| Career Level: | Mid Career |
from Jobs in UAE | Bayt.com https://ift.tt/2EPTy9j
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