Job Purpose
As Social Media Manager you will be naturally inquisitive, have an organic passion for your own social channels, and create your own engaging content. You will have a strategic mindset, be skilled at managing social media agencies, responsible for driving a dynamic social media team, fostering teamwork, ensuring best in class strategy and execution for our range of iconic global brands. You will be a key member of a broader integrated team of digital and marketing specialists and be a leader in the latest social media techniques, trends and best practices – acting as a trusted advisor to internal teams.
You will be managing ATM‘s social presence of 11 social media channels across; Facebook and Instagram by ensuring social content is always fresh, aligned with brands‘ strategy, and fostering customer engagement and driving business KPIs.
Roles & Responsibilities
\[ Lead the social media strategy, content planning and community management for ATM’s social media presence on Instagram & Facebook
\[ Manage, strategize and plan social media campaigns
\[ Collaborate across functions to deliver effective content marketing strategy and editorial plans
\[ Accountable for all the content initiatives to drive traffic, engagement that deliver on the brand platform
\[ Monitor performance KPI’s
\[ Manage, coach, mentor and grow a team of social media executives
\[ Implement an effective social media function (guideline and policies)
\[ Source and edit in-showroom images and videos to be included as part of social media page
\[ Work closely with Senior Digital Marketing Manager to implement crisis management protocol for social channels. Ensure the framework is followed when necessary.
\[ Work closely with Sales and After Sales teams to define response flows for customer queries through social channels
\[ Engage with existing and potential customers through social communications
\[ Run and manage the support of third party agencies social media campaigns and all social media activities
\[ Liaise as necessary with translators to ensure content in translated effectively
Qualifications & Experience
\[ Graduate Degree in the field of Computer Science or Digital Media
\[ Minimum five years of experience
\[ Must be able to prioritize a demanding workload and tight timelines
\[ Good written and verbal communication skills
\[ Exhibit a professional ‘can-do’ attitude
\[ Ability and willingness to proactively research and/or solve issues
\[ Experience in creating ‘social’ content appropriate to different platform dynamics and formats
\[ Flexibility and the ability to adapt quickly to changing situations
\[ Experience in luxury or premium goods an advantage
\[ Strong organizational & planning skills
\[ Excellent communication and negotiation skills
\[ Strong written and oral skills
\[ Ability to support large organizations
\[ Ability to work well under pressure
\[ Strong at social perceptiveness
\[ Strong analytical skills
\[ Proficiency in Social Bakers, Meltwater and Sprout Social an advantage
\[ Experience in managing social media agencies
Job Details
| Posted Date: | 2019-02-19 |
| Job Location: | Dubai, United Arab Emirates |
| Job Role: | Other |
| Company Industry: | Management |
Preferred Candidate
| Career Level: | Management |
from Jobs in UAE | Bayt.com http://bit.ly/2X7cdWB
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