GENERAL DESCRIPTION:
The Service Engineer will be responsible for the timely service and repair of KTI products and third- party industrial refrigeration systems worldwide, ensuring cost effectiveness commensurate with quality.
The Service Engineer will maintain a high level of communication and liaison with the service department. Frequent international travels form a mandatory part of the job.
RELATIONSHIPS:
- Reports to: Service Manager
- Subordinate staff: Technicians and Helpers
- Internal contacts: Technical Department, Spare Part and Service Sales
External contacts: Clients, Contractors and Suppliers
MAJOR RESPONSIBILITIES/DUTIES:
- Commissions and repairs industrial refrigeration plants and equipment, utilizing knowledge of mechanics and electronics with standard test instruments and hand tools
- Trouble shoots and assesses industrial refrigeration plant conditions
- Interprets maintenance manuals, schematics, and wiring diagrams
- Develops and maintains positive customer relationships and the necessary documentation of the customer’s equipment and systems status
- Documents completed work timely, clear and concise in service reports
- Supports and promotes the service sales activities where necessary and requested
- Ensures compliance with the KTI safety standards and adheres to all international applicable industry standards and requirements
- Supports and trains customers on the KTI system operation at site or remotely
- Installs and troubleshoots electrical systems, motors and VFDs
- Advises management regarding customer satisfaction, product performance, and suggestions for product improvements
- Performs other related duties and assignments as required
Job Details
| Posted Date: | 2019-02-12 |
| Job Location: | Dubai, United Arab Emirates |
| Job Role: | Engineering |
| Company Industry: | Industrial |
Preferred Candidate
| Career Level: | Mid Career |
from Jobs in UAE | Bayt.com http://bit.ly/2ByflBr
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