This role is responsible for the effective management and processing of all orders including documentation to ensure legal compliance and timely delivery and will be reporting to the Assistant Manager- Customer Services
Key
Responsibilities:
- Responsible for direct shipment purchase orders with suppliers
- Receive, process and verify customer orders utilizing the internal CRM system
- Coordinate shipping activities of customer orders to meet the delivery timetable In
charge of shipping and customs documents: invoice, packing list,
certificate of origin, bill of lading, insurance, declaration, and other
related documents - Coordinate with warehouse and transport companies to ensure smooth receipt of import and export shipments
- Produce weekly orders report and communicate with concerned departments
- Maintain customer focus at all times and respond to customers’ enquiries thru e-mails and phone
- Ensure all customers’ queries are investigated and resolved, escalating issues if appropriate
Job Details
| Posted Date: | 2019-02-18 |
| Job Location: | Dubai, United Arab Emirates |
| Job Role: | Customer Service and Call Center |
| Company Industry: | FMCG |
Preferred Candidate
| Career Level: | Mid Career |
from Jobs in UAE | Bayt.com http://bit.ly/2V8ZYqJ
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