Responsibilities
- Support Token Service (VTS) commercial rollouts
- Provide on-field first level technical support for VTS integrations
- Responsible to advice and guide clients (Issuers, merchants, and 3rd party wallet providers) on VTS integration options and act as a technical SME for VTS integrations by being able to understand the platform in its entirety, from overall architecture to the nuances of individual messaging protocols
- Provide product guidance to client support and development staff configuring issuer interfaces into the VTS
- Provide pre-sales technical integration support for the Digital Solutions SDK and VTS token requestor APIs through the Developer Center
- Maintain client satisfaction by supporting engagements resulting in successful go-lives
- Support the on boarding process for VTS clients and work with regional teams ensuring that sales team are accurately & suitably supported resulting in successfully closed deals
- Contribute to developing internal and external product documentation including product and technical integration guides in support of VTS integrations
- Work in conjunction with regional staff with regards to supporting VTS client integrations
- Recommend improvements and enhancements to VTS capabilities to product managers in the product development stream to accelerate adoption with key stakeholders in key marketplaces/segments/regions
- Deliver on the VTS product strategy supporting market adoption and penetration goals in line with defined product and corporate objectives by working with cross-functional, and cross-regional teams
Job Details
| Posted Date: | 2019-01-13 |
| Job Location: | Dubai, United Arab Emirates |
| Job Role: | Information Technology |
| Company Industry: | Employment Placement Agencies/Recruiting |
Preferred Candidate
| Career Level: | Mid Career |
from Jobs in UAE | Bayt.com http://bit.ly/2smCJgr
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