-Answer calls and respond to emails
-Handle customer inquiries both telephonically and by email
-Research required information using available resources
-Manage and resolve customer complaints
-Provide customers with product and service information
-Enter new customer information into system
-Update existing customer information
-Process orders, forms and applications
-Identify and escalate priority issues
-Route calls to appropriate resource
-Follow up customer calls where necessary
-Document all call information according to standard operating procedures
-Complete call logs
-Produce call reports
Job Details
| Posted Date: | 2019-01-20 |
| Job Location: | Dubai, United Arab Emirates |
| Job Role: | Support Services |
| Company Industry: | Employment Placement Agencies/Recruiting |
Preferred Candidate
| Career Level: | Mid Career |
from Jobs in UAE | Bayt.com http://bit.ly/2FDJjYA
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