·Assist sellers / vendors to get well versed with various Noon tools and provide onsite and office support for catalog creation, listing products, shipment related issues etc.
·Guide & help seller for completing on-boarding formalities & train them on internal tools.
·Handle various types of cases related to inbounding, product issues and customer complaints.
·Provide required inputs to seller to manage customer feedbacks.
·Co-ordinate with sellers/vendors & internal teams for Catalog creation & product imaging.
·Review Noon catalog for content quality based on pre-defined guidelines & co-ordinate with internal team to fix the issues for better customer experience.
·Document processes & regularly update existing Sops.
·Review & suggest SOP changes required if any to the team basis input from Category managers.
·Handle various sets of daily, weekly and monthly business reports.
·On-board new processes if required as per the business needs.
Job Details
| Posted Date: | 2018-12-26 |
| Job Location: | Dubai, United Arab Emirates |
| Job Role: | Support Services |
| Company Industry: | Employment Placement Agencies/Recruiting |
Preferred Candidate
| Career Level: | Mid Career |
from Jobs in UAE | Bayt.com http://bit.ly/2LzU2Dv
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