• Acquire a thorough understanding of key customer needs and requirements
• Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition
• Drive revenue and profitability from a set of strategic accounts
• Prepare a strategic key account map identifying various critical stakeholders
• Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
• Ensure the correct products and services are delivered to customers in a timely manner
• Serve as the link of communication between key customers and internal teams
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust
• Play an integral part in generating new sales that will turn into long-lasting relationships
• Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics
• Negotiating contracts with client and establishing timeline of performance
• Establishing and overseeing internal budgets with the company and external budgets with the client
• Working with trainers, content, sales team, project managers, marketing and other team members to ensure the highest quality of service is provided and all client needs are met
• Collaborating with sales team to maximize profit by up-selling or cross-selling
• Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies
• Analyzing client data to provide customer relationship management
Job Details
| Posted Date: | 2018-12-10 |
| Job Location: | Dubai, United Arab Emirates |
| Job Role: | Sales |
| Company Industry: | Education, Training, and Library |
Preferred Candidate
| Career Level: | Entry Level |
| Nationality: | Australia; Canada; Ireland; United Kingdom; United States; South Africa |
from Jobs in UAE | Bayt.com https://ift.tt/2Pu9rW0
0 comments:
Post a Comment