-Acting as a single point of contact between the warehouse operators and SNS support desk
-Monitor all integration touch points between the different systems and troubleshoot all issues.
-Monitor the RF environment and maintain the RF equipment whenever required.
-Provide first-level internal support to the WMS super users and other operators:
-Resolving day to day user issues (only reverting to customer support desk if requirement is outside normal operational issues)
-Documenting and logging all support issues
Perform testing on bug or issues.
-Deploying patches or fixes.
-Maintain the production environment and configure the system to meet changing business requirements including the introduction of new sections within the warehouse.
-Monitors and manage the WMS database including scheduled archives for historical data, fine tuning the database server when needed, memory allocation…
-Capability to generate and modify reports on an ODBC compliant tool (BIRT, Excel, etc.) Test new functionality as they are being introduced in the testing/training environment and support the end users when they are ported to production.
-Perform scheduled or ad-hoc database backups.
Job Details
| Posted Date: | 2018-12-27 |
| Job Location: | Dubai, United Arab Emirates |
| Job Role: | Support Services |
| Company Industry: | Employment Placement Agencies/Recruiting |
Preferred Candidate
| Career Level: | Mid Career |
from Jobs in UAE | Bayt.com http://bit.ly/2GUTTMn
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