• Provide full and detailed reporting on progress of sales, collections and outstanding to the department head on a weekly/monthly/quarterly and annually basis.
• Providing customers with detailed payment breakdown and expected due dates (upcoming payments, due for current milestone, due for current year, remaining balance and paid to date.
• Managing/collecting and updating all required documentation from buyers prior to execution of any agreement (ID copies, notarized POA, legal guardianship, physical address, valid contact details etc..)
• Maintain a list of all sales inquiries and potential buyers.
• Preparation (systematically/manually) and execution of new reservation forms subject to complete/approved booking request by Sales
• Issue notices to buyers and invitation letters to sign SPAs/ execute a milestone payment, unit Inspection and hand over… as well as pre-reminders, reminders
• Assisting customers with Legal documentation, act as intermediate between client and legal department.
• Ensure that all agreed CRM systems and processes are followed, maintained and practiced by the CRM Team.
• Handling the Initial and the final Registration of Sale and Purchase Agreement.
• Key contact with Banks to assist in mortgage funding, payment processing, telegraphic transfers investigation.
• Analysing customer call flows and call centre reports.
• Evaluating current state of CRM activity and identifying and prioritizing potential CRM initiatives.
Job Details
| Posted Date: | 2018-12-06 |
| Job Location: | Sharjah, United Arab Emirates |
| Job Role: | Customer Service and Call Center |
| Company Industry: | Real Estate |
Preferred Candidate
| Career Level: | Management |
| Gender: | Female |
| Nationality: | United Arab Emirates; Bahrain; Djibouti; Algeria; Egypt; Iraq; Jordan; Comoros; Kuwait; Lebanon; Libya; Morocco; Mauritania; Oman; Palestine; Qatar; Saudi Arabia; Sudan; Somalia; Syria; Tunisia; Yemen |
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