Job responsibilities will include, but not limited to the following:
· Leadership of the operational management team to maximize efficiency and achieve the highest volume of revenue and EBIDTA.
· Proactively support processes and ensuring action plans are established and followed up to address issues.
· Maximize revenues for all areas of the operation, through innovative marketing and promotional activities, focused customer research, creative and innovative menu’s and promotions, and development of new products / services/features.
· Maintain close liaison with Revenue Director/Sales Director to monitor market trends, competitive data and business forecasts.
· To train and develop Managers in all aspects of management reporting, including budgeting, forecasting, marketing and promotions, cost control and revenue generation.
· Take an active role in the preparation of the Marketing Plan, Operation Plan and related Action Plans, including F&B pricing strategies.
· Responsible for delivery of budgeted targets – payroll costs, F&B costs, F&B Revenues to ensure margins and cost reduction targets are achieved.
· To ensure that standards of service are maintained across the entire operation, through the use of the Standards Manual, Training Profiles, Standards and Procedures and a commitment to both on and off job training.
· Conduct regular training sessions with Managers to further develop both their technical and management skills.
· To work closely with all operational Managers to ensure the Hotel is in full compliance with licensing regulations, Health and Safety at Work Act, Food Hygiene regulations and other Le Meridien / Westin policies and procedures.
· To coordinate all operation areas to ensure that there are ‘economies of scale’ in relation to staff recruitment, beverage purchasing, china and glassware selection, staff uniforms, and promotional activities.
· Ensure that the operational departments work effectively as one team to provide a seamless service across the operation. Institute a clear communication strategy within the hotel and supporting teams to ensure effective sharing and updating of information throughout the property, including a structured and active meetings and briefings process.
· To work with the operational Managers, General Manager, Director of Sales & Marketing and PR/Advertising Agencies to develop new business opportunities within Rooms and F&B, and to continually work on improving existing operations to ensure they exceed both our guests and brands’ expectations.
· To support the EAM F&B (in conjunction with the Revenue Director) in F&B financial reporting - Budget, Outlook, Forecasts and actual production reporting.
· Together with the department heads, take a leading role in positively representing the company with guests, reinforcing a customer focused approach to hotel operations at all times – and harnessing Guest Voice data is a tool to measure success.
· Working closely with Chief Engineer, ensure that building and plant are maintained to company and legal standards – prepare Capital Plan including all necessary investments to guarantee short and long term standards with a special emphasis on guest experience and the hotels positioning in the market environment.
· Monitor IT implementation standards and track software enhancements to ensure best use and application.
· Establish positive contacts within the Complex and Marriott’s internal organization to ensure best use of company’s skills, services and professional knowledge.
· Identify opportunities for resources and facilities to be shared between the properties and implement best practice.
· Focus and presence in the front office of the hotel and special handling of guests, accordingly to the excellent service of 5 stars hotel.
Job Details
| Posted Date: | 2018-12-24 |
| Job Location: | Dubai, United Arab Emirates |
| Job Role: | Hospitality and Tourism |
| Company Industry: | Hospitality/Tourism/Travel |
Preferred Candidate
| Career Level: | Management |
from Jobs in UAE | Bayt.com http://bit.ly/2Sl7BJu
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