Automotive trainer required to deliver Service Adviser and Service Department Management training to English and French speaking markets.
Required:
• Industry expertise - at least 3 years’ experience working in an automotive dealer/distributor Service Department as a Service Trainer and/or Service Manager
• Fluent in both English and French
• Training experience – experience delivering training, with an understanding of how to motivate and engage participants, and the ability to debrief group work and ensure learning outcomes are achieved
• Accomplished speaker, with excellent communication and presentation skills
• Able to follow training briefs and deliver the prescribed training in accordance with directions and standards
• Very good understanding of Customer experience as it relates to the Service Department, permission based selling techniques, value-added explanations of service work, how to convey technical information to Customers, up-selling techniques, improving productivity and efficiency
• Preparing training reports and providing feedback to management
• Support the training department in achieving training KPIs by ensuring all required reports are provided when requested and on time
• Support the training department in ensuring the quality of translated training material by reviewing French translations, providing feedback and making corrections when required
• Updating and preparing training material when requested
• Ability to travel whenever required, generally 2 weeks every month over the course of a year
• Highly motivated, energetic, and passionate about your work
• Adaptable and able to manage competing priorities
• Highly organized with excellent time management skills and project management capabilities
• Ethical, with a high level of personal integrity and accountability
Job Details
| Posted Date: | 2018-12-30 |
| Job Location: | Dubai, United Arab Emirates |
| Job Role: | Training and Development |
| Company Industry: | Automotive |
Preferred Candidate
| Career Level: | Mid Career |
from Jobs in UAE | Bayt.com http://bit.ly/2TkVw7i
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