The role responsibilities entails coordination of documentation & processes with internal & external customers for Import & Export shipments of Air, Sea & Land to ensure smooth operations of the sales team activities.
This role will expedite functions such as, opening of relevant files, production of internal documentation, updating shipment statuses, assisting and advising customers of Arrival/ Departure, arranging deliveries & processing invoices. Functional experience in air / sea / land Customs brokerage is an added advantage.
Description
Provide administrative support to the sales team in connection with processing of customer inquiries – Quotations & giving timely updates
Provide sales administrative support in relation to scheduling of sales meetings, preparation of sales collateral material and client SOP’s.
Opening & closing of Job Files as per company set standards by ensuring each job as sufficient profits completion of job file and forwarding it to finance for invoicing
Log and monitor all Routing Orders
Invoicing as per company norms & standards
Monitor adherence to SOPs
Performance Indicators
1. Quotation logs
2. Capture enquiry IN timeline vs quotation OUT. KPI’s;
Import Enquiry: Quoted within 2 working days from the date of enquiry
Export Enquiry: Quoted within 1 working day from the date of enquiry
CRM reports
ERP system reports
CRM reports
ERP system reports
ERP/ CRM reports
Job Details
| Posted Date: | 2018-11-29 |
| Job Location: | Dubai, United Arab Emirates |
| Job Role: | Sales |
| Company Industry: | Automotive |
Preferred Candidate
| Career Level: | Mid Career |
| Degree: | Bachelor's degree |
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