Our Dubai based Retail/E-Commerce client is looking for a Bilingual Business Process Owner (BPO) to oversee the objectives and performance of processes within the organisation. Our client is looking for someone who is organised, comes from a consultancy background, who has implemented an Omnichannel project in a previous position, is experienced with Six Sigma and project management with excellent communication skills. While a German speaker would be an added advantage, the successful candidate must be fluent in written and spoken English and Arabic.
Responsibilities:
• Work to ensure that business process outcomes are in harmony with the organisation’s strategic goals
• Work collaboratively across all departments of the organisation to help improve the management of a business process
• Be innovative, introduce new methods that can impact results, enhance profitability and assist with achieving business objectives and goals
• Monitors and reports process performance against KPIs
• Analyse performance data and set quality objectives
• Identify risks and opportunities with the current process
• Issue and maintain any procedures and instructions
• Implement processes consistent with the quality policy
• Investigate and propose process improvements
Job Details
| Posted Date: | 2018-11-08 |
| Job Location: | Dubai, United Arab Emirates |
| Job Role: | Management |
| Company Industry: | Internet/E-commerce |
Preferred Candidate
| Career Level: | Management |
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