Senior Relationship Officer - Simply Life Bancassurance - ADCB Abu Dhabi Commercial Bank

Job Purpose:
To perform all sales related activities for existing and potiential cutsomer to achieve the assigned financial targets, through sourcing of insurance products and services.

Sales Target Achievements:
• Ensure full awareness of all life Insurance products provided and is constantly updated on all changes and amendments on product features, procedures and processes. 
• Promote ADCB Simplylife insurance products by providing consistent, accurate and transparent information to all customers. 
• Achieve sales targets assigned and contribute to the overall achievement of the team. 
• Provides best in class customer experience and ensures claw-backs are kept to the bare minimum and customer persistency ratios are maintained. 
• Maximize on cross selling, growth of existing customer base and identify new potential selling opportunities.
• Actively engages with other units to get referrals by building relationships. 
• Follow up and close selling / cross selling lead referrals. 
• Proactively participate in banks product campaign & promotions. 
• Suggest good companies to line manager for activities.

Internal /External Customer Satisfaction:
• Consistently illustrate high levels of customer orientation and professionalism in day to day conduct. 
• Ensure that all service levels and agreements are being met consistently without fail.
• Establish and maintain strong professional relationship/connections internally and externally
• Ensure adherence to cut-off times and deadlines
• Perform occasional duties assigned.

Learning & Development:
• Develop self on existing procedures and guidelines based on Product & Process training delivered
• Participate in the “In House” training programmes and workshops conducted by BDM/ASM/SM or Sales Head
• Attend HR training courses nominated by line management.
• Attend product training. Presentations and road show events.

Audit & Compliance:
• Ensure that bank policies and guidelines are consistently & strictly followed.
• Comply with committed turnaround times and laid down procedures.
• Perform adequate care and diligence in day to day conduct to protect Bank form financial and non- financial loss.

Job Details

Posted Date: 2018-10-08
Job Location: Dubai, United Arab Emirates
Job Role: Banking
Company Industry: Banking

Preferred Candidate

Career Level: Management
Degree: Bachelor's degree


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