The Personal Trainer will be responsible for all sessions directed to him / her through the app and will fully comply and execute the requests forwarded by the system.
Reporting to the Head of Trainers located in Dubai, the personal trainer will train all the clients assigned to them to the best of their knowledge, and ensure they receive a positive outcome and book additional sessions/packages.
Personal trainer will be responsible for the wellbeing of every client and will ensure they enjoy and benefit from every session.
Responsibilities
· Complete agreed number of sessions per month with clients assigned to the Personal Trainer by the company
· Manage and maintain trainer app, from booking to cancellations to rescheduling and ensuring that all sessions conducted are reflected in the log
· Report immediately to Head of Trainers on any cancellation or postponing of sessions, or client delays
· Prepare all client session workouts in advance
· Connect with every client ahead of the session and manage expectations for location / timing.
· Provide clients with best in class workout
· Ensure tracking and monitoring of client objectives, needs and fitness goals
· Schedule measurement and feedback sessions as needed based on the clients’ objectives
· Ensure timely follow up of package renewal and collection of package payments (if required)
· Support the marketing team by creating relevant pieces of content (e.g.: weekly workout video, how to videos etc.)
· Attend weekly meetings at the office as per the request of the Head of Trainers
· Complete weekly reporting and updates for the management team.
· Keep timely weekly records of client information on Enhance’s system
· Return to office after finishing all daily sessions and report daily outcome to head of trainers
Expected Behavior
The Personal Trainer will need behave in a manner reflective of the company’s standards. Primarily:
· Adhere to company timings
· Take responsibility of gear provided by the company and be accountable for any damages that occur
· Arrive on time to any session booked wearing full uniformed outfits provided by Enhance
· Be presentable and courteous always
· Train the client to the best of their capacity maintaining a professional attitude
· Not initiate or engage in “personal conversations” with the clients, unless the client insists on doing so; if this occurs, the personal trainer needs to inform the head of trainers about such incidents
· Anticipate client needs and seek opportunities to exceed his/her expectations
· Listen to your clients and be attentive to their needs always. Never interrupt if the client is speaking
· In the event of a client complaint, listen carefully, apologize sincerely, without blaming others or the circumstances. Take ownership
· Be knowledgeable about the Enhance brand and training
· Never smoke, chew gum or consume food and beverage in the presence of clients.
Candidate Requirements
Language
· English // Written and Spoken
· No certification is required
License:
· UAE driver's license (Required)
Job Details
| Posted Date: | 2018-10-08 |
| Job Location: | Dubai, United Arab Emirates |
| Job Role: | Training and Development |
| Company Industry: | Sports and Recreation |
| Monthly Salary: | US $6,000 |
Preferred Candidate
| Career Level: | Mid Career |
| Degree: | Bachelor's degree |
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