• Assists with the guest’s experience
• Performs check-ins and check-outs, attends to guest in the business centre, answers phones and e-mail correspondence and any other enquires in accordance to the hotel SOP’s and regulations
• Ensure that all guests receive a warm welcome and warm farewell.
• Provide welcome drinks and cold towels to the guest.
• To be aware about all functions happening, its timings and places.
• Carry out the registration procedures required for guests staying at the hotel, ensuring that local law and hotel’s credit policies are adhered to at all times.
• Ensure that upon arrival all necessary information is obtained as in address, telephone number, e-mail address, departure time, newspaper request.
• Sell rooms to prospective guests arriving without reservations, ensuring that the maximum revenue is achieved.
• Check the following day’s departure list each evening, to ensure that all departure details, accounting instructions are in order and that all supporting city ledger correspondence and/or vouchers are available.
• Assist with private group check-ins, as directed by the lifestyle supervisor or the lifestyle manager.
• Prepare group pre-registration documents and key cards as directed by the lifestyle supervisor or the lifestyle manager.
Job Details
| Posted Date: | 2018-10-31 |
| Job Location: | Dubai, United Arab Emirates |
| Job Role: | Hospitality and Tourism |
| Company Industry: | Hospitality/Tourism/Travel |
Preferred Candidate
| Career Level: | Entry Level |
from Jobs in UAE | Bayt.com https://ift.tt/2SxmJ77
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