Collaboration Senior Operations Specialist: Senior Operations Specialist will be working with the support team with the following roles and responsibilities:
• Provide Guidance to Customer Resources on UC applications
• Work with Operation team on Incident resolution and management.
• Generate System Reporting as needed.
• Track repeated incidents to solve the problems.
• Perform health check and Failover testing to ensure system readiness for any emergency or scheduled maintenance
• Implement changes in adherence to change management procedures.
• Work with operation team on Implementing requested work orders.
• Update Root Cause Analysis for Incidents.
• Escalate to L3 as required
Job Details
| Posted Date: | 2018-10-16 |
| Job Location: | Dubai, United Arab Emirates |
| Job Role: | Information Technology |
| Company Industry: | Employment Placement Agencies/Recruiting |
Preferred Candidate
| Career Level: | Mid Career |
from Jobs in UAE | Bayt.com https://ift.tt/2PywSyq
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