Job Purpose:
The Area Chef is accountable for the efficient management of all kitchen operations for (more than one) Café in his/her allocated geographical area. They will lead the team to ensure that they are fulfilling operational kitchen standards and meeting objectives that further contribute to the financial success and overall customer satisfaction of Bateel Café.
Key Accountabilities:
Service and Operations
• To carry out regular visits, both announced and unannounced, in order to audit compliance with legislative and Company requirements, sanitation, health and safety and to monitor customer service and food quality standards.
• To cross-check all HOH checklists, ensuring all completed within company and FS standards
• To identify slow-moving items, communicating these to the Cafe Manager in order to introduce Daily Special Promotions.
• To maintain up-to-date recipe files that are properly displayed.
• Checking function sheets, ensuring that all food items for special functions are prepared on time, while meeting quality and quantity standards.
Continuous Improvement
• Strives for continuous improvement and actions recommendations to upgrade equipment, service methods, presentation and improved guest satisfaction.
Financial
• To contribute to the development and agreement of restaurant budgets and forecasts.
• To monitor sites and units revenues and costs against budget or forecast on a weekly basis and to instruct remedial action when required. This includes, supervising assigned area, facilities and cost to ensure the maximum food and beverage departmental profit is achieved (I.e. strict portion control, minimum wastage and utilising food surpluses).
• To ensure Cafe food cost, policies and procedures are followed.
• To monitor inventory levels, ensuring breakages are kept to a minimum, wastage control/ par level review, miscounts reduced to minimum.
• To ensure an adequate supply of raw material by checking stock levels daily and preparing details for requisitions of supplies.
Team Management
• Build and motivate an engaged, cohesive senior kitchen team to deliver service standards by ensuring their welfare, safety, training and development.
• Issue their team with objectives using annual KPIs and monitor by providing regular, constructive feedback and training that keeps staff upbeat and engaged (via 121s and yearly appraisals).
• Prepare and monitor the leave planner and ensure that leave and time off in lieu (PH) is planned fairly according to the business need.
• Contribute to the selection, appointment, induction and training of managers.
• To motivate, coach, counsel and, if necessary, discipline managers in order to achieve the standards of performance.
Hygiene, Health and Safety
• To conduct regular health and safety audits in all stores and to take prompt and effective remedial action to ensure that the restaurants are operating well above the minimum requirements of the brand and Company.
• With no exception not only complies, but enforces all hygiene, sanitation and food safety guidelines as laid out by the Company, in line with local Country Laws, and regulations. This includes food expiration, fire and first aid regulations.
• To ensure the kitchen, including machines, furniture, equipment and utensils are clean and in working condition at all times, promoting a hygienic and safe environment.
Quality and Brand Standards
• Lead as an exemplary Bateel brand ambassador inside and outside of work via the following:
- Ensure the adherence to grooming guidelines for themselves and enforcing the same with their team members.
- Ensuring the consistent presentation of food, product and quality are as per the guidelines.
Lives and Advocates the Bateel Values
• Quality
• Innovation
• Authenticity
• Integrity
People Excellence (internal/external customer engagement and relationship management)
• To create an environment which is a great place to work for you and your colleagues through your dedication, enthusiasm, sharing of knowledge, honesty and desire to support others.
• To display excellent standards in all you do and inspire others to do the same, and that you operate within legislative/regulatory and company policies and procedures.
• To display confidence, self-belief and openness to new ideas, adapting and embracing challenges and opportunities with a determination to excel.
• Continuously develop own skills by attending all required training courses and maintaining an up to date knowledge of products, services, systems and work processes.
Job Details
| Posted Date: | 2018-10-24 |
| Job Location: | Dubai, United Arab Emirates |
| Job Role: | Hospitality and Tourism |
| Company Industry: | Manufacturing and Production |
Preferred Candidate
| Career Level: | Mid Career |
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