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Talha Asad, MUHAMMAD SALMAN, FIDA MUHAMMAD KHAN and 10 more joined Virtual University of Pakistan

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MUHAMMAD SALMAN, FIDA MUHAMMAD KHAN, Hassan Abdullah and 9 more joined Virtual University of Pakistan

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+ ! ❤️ ░S░I░N░G░E░R liked + ! ! ! ! ! MySterIouS's discussion ~ Khoobsorat Ahsaas ~

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+ ! ! ! ! ! MySterIouS replied to + Iuuoɔǝut +'s discussion Phly Dosti phir mohabbat ......

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FIDA MUHAMMAD KHAN, Hassan Abdullah, rabia waheed and 8 more joined Virtual University of Pakistan

FIDA MUHAMMAD KHAN, Hassan Abdullah, rabia waheed and 8 more joined Virtual University of Pakistan

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+ ! ! ! ! ! ! BLaiRe ! !+ replied to +Umar Amin+'s discussion Happy Birthday to my sweet and lovely friend mmm

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彡Ｔｗｅｅｔｙ彡 ❤️ replied to + "αяsαℓ " Ќąƶµяɨ •"'s discussion The World's most expensive Proposal

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PSY101 Introduction to Psychology

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Retail Field Trainer - ENOC

Job Purpose
 

Under the general supervision of the Retail Training Manager, the job holder contributes to the Company's Training Program by conducting On-the-Job / Field Training, follow-up, refresher and evaluation for all Forecourt, C-Store, Zoom Market, Zoom Metro, Car Wash, Quick Oil Change, Pronto Retail Site Staff through explanation and demonstration of standard operating procedures and respective staff responsibilities.

 

Principal Accountabilities
 

Training Needs Analysis
 

Analyzes site training and retraining needs by:

 

Monitoring and reviewing performance standards at retail site level with focus on C-Store, Zoom Market, Zoom Metro, Forecourt, Carwash, Quick Oil Change and Pronto Operations with the Retail Trainer and Retail Training Manager

 
Conducting needs analysis survey at the site to determine training requirements for retail site staff with core focus on C-Store, Zoom Market, Zoom Metro, Forecourt, Carwash, Quick Oil Change, Pronto Staff, Shift In-Charge, Site In-Charge.

 
Development of Training Materials
 

Train and retrain Retail Staff by developing training course materials in coordination with the Retail Trainer/s in relation to the needs identified in Training Need Analysis

 
Design, Develop and Update written training materials, modules, lesson plans including Trainee hand outs as per the requirement of the  field training content’s changes / updates and subject matter for C-Store, Zoom Market, Zoom Metro, Forecourt, Carwash, Quick Oil Change, Pronto Operations.

 
Development of Field Demo Exercises to better communicate the delivery of the subject matter of the training courses.

 
Develop Customer Service Flow guidelines for all new and existing site employees based on company standards.

 
Develop guidelines on handling customer complaints and handling inconvenienced customers.

.
Develop customized spiels for cross-selling and upselling of products.  

 
Design and develop Test Materials and Questionnaires to determine the level of understanding and knowledge gained by staff when required by Retail Training Manager.

 
Design and develop forms and guidelines used in evaluating retail site staff performance in coordination with Retail Trainer/s.

 
Develop Retail Site Training Folders for retail site use for Field Training references.
 

Develop product training materials to enhance site staff knowledge.
 

 

Training Delivery
 

Executes field training programs to develop employee skills and impart company standards and policies to new and existing Forecourt, C-Store, Zoom Markets, Zoom Metro, Pronto and APC (Carwash / QOC) employees.

 
Conducts field demonstration and exercises to better communicate the delivery of the subject matter of the training with the recommendation of the Site-In-Charge.

 
Conducts extensive site visits and delivers On-site Training on service, operational, and automation procedures and standards so as to ensure highest levels of compliance to the operational and service standards set by the company. 

 
Delivery of specific field training modules on Customer Service for all new and existing staff on the importance of Customer Service and guidelines on handling customer complaints and handling inconvenienced customers.

Delivery of Development Programs for Supervisors in coordination with Retail Trainer/s.
 

Conduct other retail site related courses as the need arises.

 

4.  Training Evaluation

 
Contributes to the evaluation and enhancement of site training by monitoring the standards attained by staff after training through checking the performance, providing feedback reports, assessing training styles against these standards, and adopting efforts to modify training approach to improve trainee performance.

 
Conducts Research and Evaluation to incorporate new courses and methods of training as they become available
 

Projects

 
Design and deliver special projects and activities that will contribute to the development of retail network.

 
Reporting

      
Submission of Daily Site Report on coaching administered.

 
Submission of Progress Report monthly.

 
Compiles evaluation and feedback reports of trained staff to determine the effectiveness of training conducted

Minimum Requirements
 

Good Communication and motivational skills to convey practical and hands-on concepts.
Strong command of the English Language.
Degree in College with at least two years’ experience in Field Training.
Computer Skills in preparing presentation, and ability to maintain training records.
Knowledge of the retail work practice and administrative procedures and ability to influence staff.
Capable of spending most of the work time in the field.

Job Details

Posted Date:	2019-11-13
Job Location:	Dubai, United Arab Emirates
Job Role:	Training and Development
Company Industry:	Oil & Gas
Monthly Salary:	US $1,500

Preferred Candidate

Career Level:	Mid Career
Degree:	Bachelor's degree

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Chef Assistant - Art House Cafe

As a chef assistant, job duties include managing inventory, ensuring that the kitchen meets food safety and cleanliness standards, and helping kitchen staff with food preparation. Strong teamwork abilities and a willingness to work a flexible schedule.  

Job Details

Posted Date:	2019-11-13
Job Location:	Abu Dhabi, United Arab Emirates
Job Role:	Hospitality and Tourism
Company Industry:	FMCG

Preferred Candidate

Career Level:

Mid Career

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Government Relations Officer - KSA | Transguard Workforce Solutions

The Role Workforce solutions have been engaged by out client to source a GRO / PRO for a large international events and exhibitions company on a permanent basis. As a Government Relations Officer, your role will be responsible for applying & coordinating with the KSA Govt. & other entities with setting up of new comp...

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