Working Hours: 40 hours per week, Monday to Sunday, 24/7
Salary: Kindly please state your current salary and expected package on your CV on your CV
Job Description:
· Attend to all inquiries via live chat, instant messaging tools, email and telephone
· Maintain a professional and positive attitude with all customers and third parties
· Provide excellent quality of customer services at all times.
· Complaints handling and escalations
· Complete KYC procedures with the customers
· Process deposits and withdraws for customer accounts
· Troubleshoot problems for customer accounts
· Liaise with third party suppliers to ensure operations smoothen, customer queries resolved promptly
· Handling responses to marketing campaigns and crediting bonuses to customer accounts
· Compile daily and weekly figures for supervisors, managers and senior management
· Liaise with the company’s suppliers and platform owners
· Others ad hoc duties
Job Details
| Posted Date: | 2020-10-23 |
| Job Location: | Dubai, United Arab Emirates |
| Job Role: | Customer Service and Call Center |
| Company Industry: | IT Services; Entertainment; Video Gaming |
| Monthly Salary: | US $1,500 |
Preferred Candidate
| Career Level: | Entry Level |
| Nationality: | India |
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